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May 2024 by Jerry Carden
Good people
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April 2024 by Schuylar Power
Very kinda, professional, and is best price in town for getting you kitty updated on shots!
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March 2024 by K Martinez
Last visit was the last , as some staff members not all, caused me to never come back due to misleading information, pressure to get things done that was not necessary just for them to make money.
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March 2024 by Daisy Do
Very nice people and great service. They did everything that they promised good job!
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February 2024 by Katrina L
Doctor Brooks is amazing and that’s the only reason I’m giving this review 3 stars. He gives solutions on what I can do at home for my pup or in office which helps a busy pet parent in between visits if something does come up. I would give more stars if some of the receptionists were more kind and respectful when answering the phone. Nicole is amazing, but if she does not answer, almost every time I call this clinic I get either an unfriendly tone of voice from someone else or very little to no knowledge/ information (“I don’t know”) on something as simple as asking for an exam fee, or if I can buy the same medication that has been used as preventative care. I worked in vetmed and we had access to exam fees and pricing sheets on certain things. I didn’t ask for a breakdown of everything just an estimate. If you don’t know you can at least try to see if you can find the answer and put me on hold. I give people the benefit of the doubt A LOT in customer service because I work in it as well and more often than not when I call here I am respectful and kind to others, but after this happens repeatedly this needs to be addressed (hence the poor review) I called today and I’m not sure who I spoke with because she did not give her name, but I know I have spoken with her before, and every time I speak with her she sounds unhappy/unfriendly and does not have any answers to simple questions I ask, misinterprets what I say or does not listen to what I am asking, interrupts me or talks over me, and just doesn’t seem like she wants to try to help/provide any insight on simple questions. Someone like that should not be a receptionist. My dog wasn’t dying so I am not going to an emergency clinic like she stated. How can she say that if she said beforehand, “we don’t know how severe this infection is so we cannot give any info” or help in any way basically (when he’s already on medication that prevented the infection, it just had expired and his yearly exam is UTD) If I go to an urgent vet I will be sitting there for hours and the last to be seen for an ear infection, I’ve witnessed it at emergency clinics before. I asked if their is anything I can do at home for an issue that is not emergent. This is frustrating for a pet parent to call knowing you may not get someone helpful and then you get someone that is rude as well… especially when you’re working two jobs and can’t get in on just any day for your pet to be seen or call at any time, or go to an emergency vet on a whim.
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January 2024 by Elizabeth Bowman
We are from out of town and had to have our dear old black lab put down. I cannot fully describe the kindness shown by everyone at this practice, from the receptionists, to the vet techs, to Dr. Brooks. They were patient and caring in every respect. When we got her ashes back in a velvet bag, we also received a lovely footprint impression, a clump of her fur, and a couple of laminated footprint cards along with other touching remembrances. I cannot overstate the compassion of the wonderful people associated with Bartow Animal Clinic. ❤️
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December 2023 by Carol Ruenger
Ladies always friendly and accommodating. Clinic is clean and although an older building, well maintained. Vet is attentive to animals needs and requests of owner.
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November 2023 by Tamara Bolinger
The prices are fairly reasonable. We are new to the area, but I didn't care for being charged for two people doing my dog's nails, while my dog was in the back getting it done...Who knows if two people really did it? Lol ??♀️
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October 2023 by Michelle Gracia
Dr.Brooks and his staff are the best! We have been using them for 6 years now and we had no complaints.
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September 2023 by Ameerah Ebrahim
They are very nice and know us when we walk in.
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August 2023 by Bailey Morrison
Very knowledgeable staff that make you feel like family. You can tell they truly have a passion for animals and their families. If you are looking for a quality clinic that is also affordable, I highly recommend you consider them for your next vet visit!
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July 2023 by Gina O
Nice people
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June 2023 by Karen Knous
The staff there is wonderful ❤️
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June 2023 by Melissa Rondeau
The staff is the best!! They go ABOVE AND BEYOND!! Certainly have far exceeded all my expectations.
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June 2023 by Terry Volz
Very good staff and Dr Brooks is a very caring Dr
