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December 2023 by Dr. Ernesto Mendoza
The lady from Dominican Republic, Solange makes it all so easy and perfect.
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November 2023 by Tammy Shamram
Awful customer service. Staff is extremely rude and unprofessional. Stay clear!
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October 2023 by Vicki C.
Luxury shops only. The poor employees were standing around looking out windows waiting for customers to enter. The few we spoke with were friendly & accommodating. Saw a cute pair of basic looking sandals, they were priced at $1500. Nothing unique for that price, just buying name. Parking was inexpensive.
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October 2023 by Hannah Petre
Cute store.
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October 2023 by Sindu K.
Bal Harbour Shops in Bal Harbour, FL, is a true luxury shopping destination that never fails to impress. From the moment you step onto the immaculate grounds, you're greeted with an atmosphere of opulence and exclusivity. The selection of high-end brands and boutiques is unparalleled, featuring renowned fashion houses like Chanel, Gucci, Louis Vuitton, and more. Whether you're a fashion aficionado or simply seeking to indulge in some retail therapy, this place offers a curated collection of the finest goods. What sets Bal Harbour Shops apart is its beautifully landscaped open-air design. It allows shoppers to enjoy the wonderful Florida climate while strolling through the mall. The lush gardens, fountains, and art installations create a serene and captivating environment that elevates the shopping experience. The attentive and knowledgeable staff ensure that you receive top-notch service, adding to the overall sense of luxury. Additionally, the dining options are exceptional, offering a variety of culinary delights to savor between shopping sprees. While Bal Harbour Shops undoubtedly caters to the high-end market, it's more than a shopping destination; it's an experience. Whether you're looking for the latest fashion trends or simply want to soak in the upscale ambiance, Bal Harbour Shops delivers on all fronts. However, be prepared to splurge as luxury comes at a price.
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October 2023 by Master Vicente A.
Our next family adventure take us to Bal Harbour Shops located in Bal Harbour Shop Fl with a category of 4.6 and more than 5,254 reviews, looking for a new place to walk around and enjoy the day. This place is amazing If you look around you might think that you are in Milan, a country where fashion is a national symbol, All the stores are from Europe and the majority from Milan or Milano, the quality of the merchandise is what makes it the best. The cool temperature offered by all the plants and trees that are a decorative part of the place are incredible along with ponds full of koi, Japanese fish, which makes a perfect combination. And if all the walking and visiting shops and admiring the place makes you hungry, there are also several restaurants from different countries ready so you can enjoy an incredible meal.
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September 2023 by Leslie A.
I absolutely adore this place. It reminds me of Alamoana mall in Honolulu simply because it is outdoors and the layout as well as the greenery, the ponds, the fish and the turtles. Remind me of Alamoana. This place actually has valet services that quite a lot of people use. The great thing about the Small is at any huge name that you could possibly ever want to find you will find here however, you will not find mid priced or more affordable options at this location in any way shape or form. Your best luck is going to be at Neimans's or at Saks for some of the other product lines that they might carry that are more affordable. This was a great visit, simply to window shop, and to look, as well as to have access to some pretty hard to find brands around the globe. We also were having lunch here, which I will do in a separate review but the food options here are incredible.
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September 2023 by TL G
Purchased a few pairs of shoes (best ballet flats since we travel and walk a lot). I bought my husband a suit as a gift. He loves it... an Italian wearing Italian design is perfection. They are kind, served us champagne, took good care of us, 5 stars!!
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July 2023 by cecilia t.
I was greeted by Rasa the minute I came in. Was looking for shoes for my husband. His size was not available so she went on to order them for me while we sipped champagne. A pleasure to visit
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July 2023 by Alejandro Diaz
Avoid this store, had to wait in line before even getting in the door (over 45min). According to security they only have two sales associates to let customers in. I was looking to try a particular item in person but this is very discouraging considering this is suppose to be a high end store.
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June 2023 by A CityMaker
Avoid this store, had to wait in line before even getting in the door (over 45min). According to security they only have two sales associates to let customers in. I was looking to try a particular item in person but this is very discouraging considering this is suppose to be a high end store.
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May 2023 by Ori Gabriel
The worst experience I have ever had! I have purchased a handbag from there and after a couple of months the bag started to peel and tear. I went to the store and told them my concerns and they told me they could send the bag to the lab for repair and that it will take between 4-6 weeks. I was ok with the time frame so I went ahead and told them to send the purse to the lab. After the 4 week mark I have called them to get a status on the purse, they told me they will check and call me back and they never did. Two weeks after that I went to the store to find out again the status of the repair and again I was told that they will check and call me back and again no one reached out to me to give me answers. At this point it was past the 6 weeks I was told it takes to repair the bag. I called again and again they were extremely rude and told me they will have to call the lab and find out and call me back and never did. This went on for 4 months!!! Me trying to reach them to get my purse or even an update. The last time I called they told me that they will again reach out to the lab to find out and will call me back. At this point I had enough and I decided to call the company’s customer service, only after I called the company’s customer service I got a call from the store the same day that the bag is ready to be picked up from the store!!! I’m not sure how long it was in the store until they decided to even look for it. I truly believe they are anti semitisim. This is the only explanation for the way they treated me and my wife. Stay away from this location and Prada in general!
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May 2023 by סוראיה שהמרם
I visited this location with my daughter on Mother’s Day and the staff completely ignored us and when we asked for help they were rude and made us feel unwelcome. I won’t be visiting this location ever again!
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May 2023 by Nick K.
Bal Harbour Shops, an upscale shopping destination in Miami, has a serious parking problem. From the moment you arrive, they start billing you for parking fees without any clear pricing information posted. After paying, you're forced to navigate a confusing parking labyrinth that take you up to the roof and then back down again. To add insult to injury, the restaurants at Bal Harbour Shops don't offer parking validation, despite making you wait for a table. This is frustrating and unfair to customers who are already paying premium prices. And then there's the construction. It seems like they're always under construction, with noise and dust that make shopping there an unpleasant experience. Overall, my experience at Bal Harbour Shops was disappointing. Their parking policies, lack of transparency, and construction issues make it clear that this place is not worth the hassle or expense. Save your time and money and shop elsewhere.
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March 2023 by Edis S.
any designer store you can think of, they got it. also known for crazy super/hypercars coming here which is always a thrill to see, i personally haven't tried any restaurant they have here at bal harbour but i'm willing to when i return.
