Saks OFF 5TH Aventura offers a great shopping experience with a wide selection of current styles and respected designer brands. Customers appreciate the friendly and courteous service from staff members like Sara, Julia, and Willie Smith, who are known for their positive energy and helpful attitude. The store’s atmosphere is welcoming, and staff go above and beyond to find what customers desire, often handling multiple issues with ease and professionalism. Many customers mention that the team’s dedication and commitment make shopping enjoyable, even during busy times like the holiday week. The store is praised for its quick resolution of issues at checkout and its ability to provide great deals, including both current styles and leftovers. Overall, shoppers find Saks OFF 5TH Aventura to be a reliable and pleasant place for clothes shopping, with a team that truly cares about customer satisfaction. This location is often described as the go-to store for quality clothes and excellent service.
Shopping here is like going to a Ross Dress for Less but with better brands. Employees overall are not cordial at times I would say even rude, with a couple of notable exceptions. Store seems run down and remember it being better appointment and stocked.
September 2025
I like this store but I don't like the customer service in there they are a little bit snobby and there's never no one to help me on the floor
August 2025
Only going to shop here because of Marlene. She made my experience twice as good and genuinely was interested in helping me.