-
October 2024 by Denis Grant
I want to say a big thank you to Mr. Omar. I ordered an office chair for my wife's birthday. My wife's birthday is on Sunday. The chair was supposed to be delivered on Friday, but FedEx decided that it could be delivered on Monday. Mr. Omar called FedEx and went and picked up my gift from FedEx on Friday. I picked up the chair on Saturday and was very pleased that my gift was delivered on time, thanks to Mr. Omar. My wife was very happy with the gift, she is an accountant and spends the whole day in her chair, so I chose the right gift for my wife. Happy wife, happy life ))))!!!!
-
October 2024 by Nina Novakovic
Perfect quality product ????
-
August 2024 by Elaine Tiegen
Everyone was helpful and gracious. It made shopping there easy. The mattress is great. Many thanks Carlos and Omar.
-
July 2024 by Bart Culbertson
Two words come immediately to mind: Knowledgeable and Helpful.
First off, I was looking for a mattress and also some furniture, a desk and a chair, for my new apartment.
Instead of travelling around to a mattress store and then to a furniture store, I sought a place that might take care of both to keep my day short.
I found "Relax the Back" and Carlos there. I am very happy for that because my tricky back with its extra lumber has been thanking me ever since meeting Carlos V. and Kat.
When I say knowledgeable, I mean it like chiropractor-like.
When I say helpful, I mean all the way, ...through choices, adjusting during tryouts, sizing, educating, selling without pressure, and the delivery process. Needless to say now, I am very happy with having visited, met, and purchased from the people at Relax the Back. Carlos took the lead for me; ...and 5 stars for both.
-
July 2024 by Scott Lev
Wonderful experience.. Dina and Vinny are both knowledgeable about products.. very comfortable.. Great products
-
July 2024 by patricia smith
Great experience good customer service love the store. I have bought many things in the past and hopefully we’ll continue to buy many things in the future. Omar waited on me and he worked with me personally until I was completely satisfied.
-
June 2024 by Yisrael Hollender
Everyone who works at Relax The Back Aventura are friendly and knowledgeable salespeople. I was exceedingly fortunate to have the well informed and easily approachable - Kat, assist me. She was a truly attentive guide, helping me discover the best chair for myself. Having had many neck surgeries, a uniquely comfortable recliner is important for me to achieve some level of physical ease. Kat was immensely supportive as she truly knows the ins and outs of all the various products & recliners, she makes herself available and is easily accessible for any questions, even off store hours. With her expertise, good natured patience, and generosity with her time, she helped me choose the recliner that was faithfully the best fit.
-
June 2024 by lonnie algarin
I love Kat she’s always sweet to me and my husband I love my technogel contour pillow highly recommend the product and store. Will be back again. 100 star ⭐️ review for relax the back and kat .
-
May 2024 by Joline Bolick
Omar always listens and does an amazing job!
-
May 2024 by Greg H Overstreet
Kat was amazing. Very informative. I can attest to the inversion tables and how it changed my life. I couldnt sit up and this thing saved me. TY KAT!
-
May 2024 by Tyler Durden
Was there yesterday and Carlos was awesome! He knew the products well and he let me try different chairs as well as the table that allows you to lean upside down to stretch out the spine. We talked for a long time and I told him about my neck and back issues and I ended purchasing a heat pad for my neck stiffness! I have to buy one of those zero gravity chairs!
-
May 2024 by Roy Faith
Kat and Omar were very helpful and made the process very smooth. Would highly recommend to others and will be a returning customer in future
-
April 2024 by Unlimited Notary, LLC
I went to the Relax the back in Aventura store. Omar was very pleasant to speak to and his customer service skills is Amazing. I walked out with a few items. I highly recommend him with any of your purchases.
-
April 2024 by Viergina Severe
Carlos was beyond amazing. He was knowledgeable, welcoming and gave me great insights on how to sleep on my pillow and and how to laydown to prevent my neck pain and corrected my bad habit. Thank you so much Carlos for everything.
-
March 2024 by Ron Stern
Thanks to Kat for making my shopping experience so successful!
