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June 2024 by Maude Asrica Cyla
I am writing to express my utmost appreciation for Juan J. Ferreira, an exceptional banker who assisted me with unparalleled professionalism and calm. Despite my frustration with an issue I had with the bank, Juan remained composed and effectively resolved the problems. He went above and beyond, helping me with several additional matters and exceeding my expectations. His dedication and expertise have convinced me to stay with the bank. I highly recommend Juan for his outstanding service and am proud to acknowledge his excellence in his role.
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June 2024 by Alan Lipovetsky
worst bank in Florida do not come here. I’ve been waiting 2 weeks to open business account. Staff is rude and incompetent. The manager, Marisol Lebron, is absolutely no help at all. Multiple times I have called she says she will call me back and never does. Horrible customer service. Find a different branch
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June 2024 by Lito Vazquez
EXCELLENT
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April 2024 by Raul Beati
Juan Ferreira is the best employee this Bank has !
He went above and beyond to help me opening a bank account and answering all my concerns.
He is a 5 stars!
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March 2024 by Reese M.
Came in to cash a check issued to me as a refund from the bank. They asked for my bank card and ID which I gave them, then had me wait while they chatted on in front of me whether they could cash it or not. Finally with a fake smile she says we can deposit it and you'll have it in a few days. Yeah duh!!! I can do that from any ATM or my phone.?I came in to CASH my CHECK not deposit. As I left I received the most dead and fakest have a good day I've ever heard.
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March 2024 by Alex Cohen
The best bank I ever work with
Friendly, fast and professional
JUAN SERRAN The best banker person to work with
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February 2024 by carel louw
Bad bad service
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February 2024 by Ruth Mam
Sheghura Garcia and I had a wonderful interaction at PNC in Aventura today. As a walk-in client, she answered all of my inquiries with amazing kindness and patience. My faith in PNC has been restored by her exceptional service and attention to detail, and I'm happy I stuck with this bank. I'm grateful to Sheghura for the wonderful banking experience I had!
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January 2024 by Chefidel Garcia
Customer service is horrible I advise to never go to this branch management does poor work at communicating proper information horrible horrible horrible branch PNC should look into it's employees because I would never step a foot ?? in that PNC again
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December 2023 by Sean Lee
I had a great experience with Sheghura Garcia at PNC in Aventura today. She was incredibly kind and patient, answering all my questions as a walk-in client. Her excellent service and attention to detail have renewed my trust in PNC, and I'm glad I chose to stay with this bank. Thanks to Sheghura for making my banking experience so positive!
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November 2023 by Eric Seiden
Hey it's just another bank. But everybody is friendly and they do their jobs.
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July 2023 by Katya Gonzalez
I don't give 5 yet, because I'm in the process...
But they have helped me a lot, until today they have my best opinion.
EDI HURTADO is the most wonderful agent I have ever met.
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July 2023 by Luis Enrique Valdivia Sinorahua
They cleared my doubts and resolved my circumstance
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July 2023 by GCODE MARKETING
Came in because PNC issued me a refund check.. because they were charging me overdraft fees. A lot of overdraft fees. So I get to the branch reference cashing the checkAnd only the Manager Marisol can help. Only problem is Marisol is not at the branch. Marisol is late to work. Meanwhile I'm late to work trying to cash a bogus check that PNC sent me.I need Corporate to get involved & teach this branch better business practices. I WILL BE REPORTING YOU ALL TO THE FEDERAL TRADE COMMISSION & THE BETTER BUSINESSES BEAUREAI CAN NOW UNDERSTAND WHY YOU HAVE BUSINESSES/ BRANCHES SHUTTING DOWN ALL ACROSS THE COUNTRY THIS IS SCARY FOR CUSTOMERS. AND THE UNPROFESSIONAL LEVEL OF SERVICE THIS BRANCH IS PRESENTING IS BEYOND HORRIBLE.I WISH I HAD THE LUXURY OF BEING LATE TO WORK ??
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May 2023 by D R
I did a $3000 cash deposit at this PNC branch and it never showed up in my bank account. Took me a month to realize it so I no longer had the receipt. I filed a police report. Camera footage was requested for the county detective to review but the bank would not cooperate and said I was never there. Probably to save themselves and employee from a lawsuit.
