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“A very pleasant and professional experience at Safra. Every team member is knowledgable and works to get you taken care of in a timely and friendly manner. God Bless”
“Very nice staff polite luxury bank clean it looks different than a bank you feel like your in a luxury travel place the staff amazing recommend this for your bank...or if you want to change your check it's only $5 fee if you don't bank with Popular Bank witch is not bad at all...”
“Not sure why there are so many bad reviews they have been exceptionally polite & have great customer service & I have been a pain in the behind. I’ve been going there for almost a year now & during the pandemic they have been helpful as well. Never had an issue with them thus far. I’m sure there is far worse in the Miami area.”
“I am writing to express my utmost appreciation for Juan J. Ferreira, an exceptional banker who assisted me with unparalleled professionalism and calm. Despite my frustration with an issue I had with the bank, Juan remained composed and effectively resolved the problems. He went above and beyond, helping me with several additional matters and exceeding my expectations. His dedication and expertise have convinced me to stay with the bank. I highly recommend Juan for his outstanding service and am proud to acknowledge his excellence in his role.”
“I recently had the pleasure of being assisted by Annia M at and I couldn't be more impressed with the level of service I received. From the moment I approached the counter, Annia greeted me with a warm and friendly smile, instantly making me feel welcome and valued as a customer.”
“Each person has a different perspective depending on their experience. As for me, I want to express that I feel satisfied with the service provided by Mr. FRANCOIS MEZIL, who provided me with the best service and behaved professionally spectacularly, a 10 for him in his work. ?”
11AM - 2PM
19125 Biscayne Blvd, Aventura
Banks
“I had an exceptional experience at the bank. From the moment I walked in, I was greeted with friendly treatment from the staff. I was impressed with the efficiency and personalized attention I received throughout my visit. The team was willing to answer all my questions and clarify any concerns I had. In short, the care I received was truly exemplary and I will definitely return to this bank in the future.”
“This is a great branch - knowledgeable staff that will go the extra mile to make sure your advising inquiries are all answered. Please note that they don’t always have tellers- so it may be best to visit a normal chase branch for other needs. But know that this group is a great one!”
“We are very happy with the good service received at this bank, especially the willingness to help and advise from Ralph Carchi, an excellent person and professional. And all the staff are very friendly.”
“Thank you for being part of the Chase bank. Personally, they attended to me until the last moment. There are people who complain because they were attended to after their agreed appointment. Time is not important when they give you the attention and help necessary to leave without doubts or fear.”
“We have had the best experience with a financial institution. Kathy the branch manager is amazing. She helps us with our business account every time we need help and Iberia has even financed a commercial property purchase for us. Highly recommend this bank.”
“Me and my family came today to open 2 personal accounts and Mr Martin Davis helped us throughout the process , he was extremely helpful and nice, we are very satisfied.”
“This is a branch located within a cross of residential and commercial areas in Miami. If you need to make a quick deposit at a teller, this is not the bank for you. With that being said, Lucy, the Teller at Business Clients is always a dream. I have never once had an issue making deposits, withdrawing money, or any other services required for the Business account. Yes, the Tellers take their time making deposits as they need to ensure everything is correct - they are Federally responsible for my money and yours! People leaving negative reviews have no concept of the responsibility of the Tellers and Bank Managers! If all the rude people left, then there would be no lines!”
“Came with my wife to open our first bank account. We arrived without a scheduled appointment, so we had to wait a little. The bank employees were very kind. I would like to note Raquel Araujo separately — she is a professional in her field. She explained the conditions for opening an account and gave advice on further interactions with the bank. We were completely satisfied with the visit! ?”
“Their Private Client Banks are OK but not quite Swiss in nature. I tried to take some pix of this new branch and an idiot came rushing out and said, "Oh, I'm sorry, but we do not allow cameras in the bank." What a joke! This location has "new car smell" and some very helpful machines on the floor of the bank where you expect to find a teller's booth. Mercy me, should I alert the Bank Teller's Union?”
Open 24 hours
2750 NE 199th St, Aventura
Banks
“Although there was a very long wait due to high volume of customers I had an extraordinary experience. The automated check-in process was easy, two easy steps after scanning the QR code located on top of the table. The system showed me how many people were waiting and my number on line. There was many other customers that had made appointments so the waiting time was about 30 minutes. I was assisted by Miss Nicole, a very elegant distinguished and knowledgeable banker. She was not only courteous but also very professional. I requested information about the new bank products and my concerns, she helped me and assisted me in a very efficient way. During my wait I noticed there were only two tellers available but they were very friendly and attentive to all customers!”
“Although there was a very long wait due to high volume of customers I had an extraordinary experience. The automated check-in process was easy, two easy steps after scanning the QR code located on top of the table. The system showed me how many people were waiting and my number on line. There was many other customers that had made appointments so the waiting time was about 30 minutes. I was assisted by Miss Nicole, a very elegant distinguished and knowledgeable banker. She was not only courteous but also very professional. I requested information about the new bank products and my concerns, she helped me and assisted me in a very efficient way. During my wait I noticed there were only two tellers available but they were very friendly and attentive to all customers!”
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“I had an excellent experience with Deshaune Strachan the bank representative. She is not only friendly and professional but also demonstrated genuine care in addressing my needs. A 5-star service that I highly recommend for her, and plus her smile and laughing will make you want to come back to the bank, definitely the best choice as the new house for my personal and businesses account”