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October 2024 by Sia LozSanz
always kind
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July 2024 by Anna Baker
beware!
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April 2024 by Irma Shery Rey
Excellent service in the store, especially Daniela, very professional, she advised me very well, she offered me an unmissable offer, I left happy and with excellent products, Thank you Daniela!!
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January 2024 by Veronika Shire
Very bad customer service..
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November 2023 by Ursula
My experience in the Aventura location is the best. I had been shopping there for a very long time. The people working there provide the best costumer service, always kind and friendly. The manager name Ze’ev Banovic is very professional, got great knowledge about the products , always kind and gives the best advices . My skin looks very good and young because of the products. I wanted to take this opportunity to thank all the beautiful people who helped me there every time I go . See you soon ?
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November 2022 by Olga Makarova
I bought a bottle of perfume but when I opened the box the bottle appeared to be old, with broken spray and almost empty. When I return to the store it was eight o’clock and they were closed while according to the information online this particular store had to work until nine.Please check what you sell. We just payed 80 dollars for spoiled evening. I was able to exchange the product butI don’t want it anymore. The fragrance do not even last. I don’t think I will buy anything from this brand any time soon.
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September 2022 by Claudia Gomez
This is an amazing company with an amazing product unfortunately employee like the new one in aventura store ruins the experience. She says she is a skin advisor however in the Wrong line of business no customer skills none !! left the store and bought the creams on line . She was so insulting!! Rude loud not the right person to represent this amazing product! People at that store are super nice not sure we’re they found her .
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August 2022 by Lavern Villahermosa
It took me only 5 mins. to shop because of the great customer service of Shannon. She's so bubbly and has a sunny personality fit for the company.
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May 2022 by Sheila Castro
I have a store close to my house and always come here because of Esmeralda. She is always so nice and willing to help! Always has a smile on her face. That lady deserves a promotion!
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November 2021 by Mildred Pimentel
Always the best attention!!!
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November 2021 by E. Wang
horrible service,
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August 2021 by Cecile Grant
I love L'occitane skincare !! The almond collection is my absolute favorite !! I visited the store today and was helped by Anna Marie. She was absolutely amazing !!!!!!!!! I spent almost 40 minutes talking to her about few new products I had questions about and l'immortelle collection. She was VERY knowledgeable about the products and professional. she took her time to explain each products I had so many questions yet she was so so so patient. She made sure to share what where the best products for my skin type.Thank you so much Anna for all I learned today, I had such a great time chatting with you about l'occitane products !! I just tried some of the products I bought today and so far so good !!!!
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July 2021 by Stefania Lisa
I arrived at 7:40 and they said they close at 8 but I arrived when the two ladies were walking out and they did not care and were rude and didn’t bother to help me.
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June 2021 by Martha R.
Not sure who manage this store but is a mess. They called me 4 times last week ask if I could work they gave the part time schedule n since than they disappeared Awful Not sure how is still open.
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May 2021 by Mia Wang
horrible service,
