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June 2024 by Adi Jacob
Don’t even try calling them.. waste of time.. can’t get past the robot machine and they don’t answer.
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June 2024 by Yuriy Sakovich
Very rude John from financial department in that branch,never more come to this branch.
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June 2024 by alex kovalov
Horrible experience at this Chase branch,John from financial corner office is very rude and unprofessional, I am told him I want investment in chase 400k and he’s get out me for his office because I am emigrant and he told me he’s not understanding my English. Worst experience. Not recommended.
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June 2024 by J Dean
The worst thing about chase and this branch in particular is that the ATM machine is almost always out of order. 3 times in the last week at least. Touch screen doesn't work now so you can't do anything. Then all the lobby ATMs are not accessible because the doors don't work. This is not good when you want convenience.
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May 2024 by Guy Filter
Friendly staff and overall atmosphere.
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April 2024 by Tabatha Spitaleri
Me and my family came today to open 2 personal accounts and Mr Martin Davis helped us throughout the process , he was extremely helpful and nice, we are very satisfied.
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March 2024 by Drone_us abergrichard
Disastrous Staff.
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February 2024 by dora lana1
I had a great experience with Kevin Cancadov at the 18235 Biscayne branch. He helped my brother open and transfer his account and open a checking account. He is very patient professional and I want to say it was a pleasure dealing with him. Susan and David
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February 2024 by Alex
Nothing is working in this branch
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January 2024 by Diana A
Worked with Martin who was taking care of 2 issues Chase caused me and although he wasn’t the one deciding he at least reached out to their specialized departments and followed up with me releasing me from wasting a lot of time
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November 2023 by Samuel Duno
A very quiet branch and in very good condition. Thanks to Henry Cortes for the attention and advice on what was best for my account and what I needed.
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November 2023 by Alissa W.
Had same situation as another person that reviewed. I had to get something done and they didn't refuse but they told me it would take a really long time. They explained to me for 30 min tires how long it would take to do. They told me 30-45 min if they do it. Maybe instead of arguing for 39 mins start the process and I would have been done instead you spent that time telling me how long it would take.
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July 2023 by gabriel A
Appointment on time
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January 2023 by John M.
I read all the reviews slamming this bank. I'm from NYC and we are used to lines. Moved quickly. Teller and bank help were friendly and accommodating. I had to cash old savings bonds which are a painful process but teller very nice and responsible
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August 2022 by ruslan strachevskiy
DO NOT USE ATM THAT LOCATED AT THE DRIVE THROUGH!!! It almost cut my finger off and it took a portion of my deposit and never give it back!!!FIX YOUR ATM!!!
