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February 2024 by Nicolas Dattoli
Very good customer service and dedication
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January 2024 by Liv H
Busy mall with all the fancy, expensive stores. Went in for the #friendsexperience
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September 2023 by Cnk K
Nice mall.
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June 2023 by Raul Caceres (Rulo)
Very good service and extremely quality products.
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April 2023 by Sacha Rahman
Helen, a store advisor helped me with my purchase. She was so helpful, attentive, super pleasant and kind. She made my shopping experience quite pleasant. I will go through her for all my future purchases! Thanks again Helen!!!
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December 2022 by Emily Parker
Everything here is high-end down to the Colognes and perfumes, would definitely recommend even just a visit, it's a lovely place with phenomenal designs
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December 2022 by Kent B aKa KB
Great location good staff
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September 2022 by Andres Mendoza
Staff was very friendly and treated me well. First time shopper at their store and I was a little nervous. Found the right shirt with the right fit thanks to the staff for their help and input. They setup an account for me as well. Shirt is very well made with high quality materials. I can wear it to work or out with to dinner with my wife.
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July 2022 by Harry G
Worst experience I’ve ever had with a luxury brand. Bought an item, wanted to exchange it for a size larger so drove all the way from Palm Beach to the Aventura store. Burberry site hours listed they were open until 9pm, I got there at 7:30pm and doors locked. Total 4 hours wasted and the customer service weren’t even remorseful. I’m returning the product now. Lost faith in Burberry. At least you could have shown some sort of sympathy, but instead I have to follow up via email several times just to get a response. Shameful.
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June 2022 by Blake
One of my favorite stores!
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June 2022 by Harris Gaffar
Worst experience I’ve ever had with a luxury brand. Bought an item, wanted to exchange it for a size larger so drove all the way from Palm Beach to the Aventura store. Burberry site hours listed they were open until 9pm, I got there at 7:30pm and doors locked. Total 4 hours wasted and the customer service weren’t even remorseful. I’m returning the product now. Lost faith in Burberry. At least you could have shown some sort of sympathy, but instead I have to follow up via email several times just to get a response. Shameful.
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June 2022 by CASA B ESTUDIO OFICIAL
Very affectionate
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June 2022 by Ivory Wooten
Great Deals! And Sébastien was so Attentive! The Staff is just wonderful ❤ ? ☺
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May 2022 by Brent Frank
I’ve been going to this Burberry since before they constructed their newer location. I’ve always been greeted with such respect and can’t go wrong with being helped by Ivana. Products are always in such pristine condition and the atmosphere always feels welcoming.
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March 2022 by Valeria Thompson
Came in yesterday to do an exchange on a bucket hat since it was way too small and needed a bigger size or was willing to pay extra for different bucket hat but they couldn't work with me. I bought it at Christmas time and I was out of town so I was over 4 weeks of the 30 day.. technically they could of done it they just didn't want too, the managers where sarcastic (rude) and no resolution. I could of bought this at Nordstrom , sakz and wouldn't of has this issue. Next time I will make sure I go through them inside of this store. Never again specially with these managers.
