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December 2024 by WDW 1971
Always have excellent service here. Quick and efficent.
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December 2024 by Higher Ed
As a Black woman living in Florida, I don’t often experience quality service. All too frequently, I feel overlooked and treated as if I’m invisible. But that’s never been the case at this UPS store in Auburndale, near Publix—I want to be sure to credit the right location. I actually travel all the way from Lakeland just to visit this store. The workers there consistently go above and beyond to ensure I receive the best service possible. I have never left feeling unseen. To me, that level of service is priceless. Thank you for that.
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October 2024 by Deanna Lambiase
Stay away. Use the Auburndale Post office a lot cheaper and your mail/packages are delivered. UPS store my mail returned for insufficient postage when they told me it had enough postage. Cards mailed to NJ on numerous occasions never received. They are the absolute worst.
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September 2024 by Donna Olmedo
Very polite, helpful employees. Located in very convenient place.
All people complaining about paying for a"piece" of tape need to think a piece for everyone who comes in eventually adds up to a roll which will cost the company $$ which may eventually be passed on to customers so bring your own tape of you have an issue with it or just learn to deal with it. They're not going to stay in business by giving away office supplies. It all adds up. So think before you write negative comments just because you can't have something for free.
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September 2024 by Justin Mills
Horrible customer service. They make it like pulling teeth when you go to file a claim after they break your stuff. Are you guys just chucking boxes off the back of the truck? Idk how you could possibly suck so bad at your jobs.
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August 2024 by Chris Smith
Quick and easy.Amazon return. Just have your QR code ready.
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August 2024 by Justin W
Closed sundays
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July 2024 by Shri kant (Shree)
It's concerning that they find possible ways to charge for some little useless things even if it's a FREE amazon return. One day they charged $8 just to seal a boz with tape ....ridiculous!
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July 2024 by Stephen Vargas
Not Customer or Military Friendly.
I went in today to ship a package to my son that is stationed overseas. The young lady behind the counter was very nice and walked me through the process. As I was about to pay, she said she needed to call the owner to refill their account. The owner text her back and said, “I’m to busy for that today”. The young lady that was helping me was completely mortified by this and apologized over and over, but this was not her fault. The OWNER of the business was too busy for my business! The owners name is, Mendy Hageman. So thanks Mandy, thank you for insuring I never walk through your doors again.
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June 2024 by Lourrainne Rodriguez
Customer Service was good.
Thanks
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May 2024 by penny Gonzales
Friendly staff great service
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May 2024 by Stephen Foulkes
We use UPS weekly to get notaries done. Since this is a new store and near to home tried it to see how they compared to other UPS stores. They do not provide witnesses. Literally every other UPS store does but this one will not. So, if your document requires a witness, take your own or go elsewhere. We drove to another UPS store and got our document notarized and witnessed without issue.Update. I note the store has replied. I think the point I was making was lost, it is not a criticism, just an observation. Which is why I gave 3 out of 5 stars. I don't want to engage in a conversation by email. I have found several UPS stores who can help. Thank you.
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May 2024 by Romie Pich
The customer service was superb at this location. I had to return a few large box's and the staff was very helpful.
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April 2024 by Jim Helms
Very clean very very customer oriented staff. And the prices are reasonable
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April 2024 by Nick Braddy
The employees here are top notch!! Very friendly and knowledgeable about products and services. I was thoroughly impressed with all my visits to this store!!!
