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July 2024 by francisco
Bad service they don't care about the customer service. The same petson that sold me my cell and the internet told me I just sell if yoj need srevice call the number and they answer in India,Africa or Pbilippines thoes people only have a manual to k ow what to tell you depending on what you tell them and no one does anything.
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June 2024 by A Thomas
I went in yesterday 6/10/24 to replace my phone that was broken at work. I was stressed but was helped immediately. Thought it was the best and quickest experience ever. Only to discover the agent that sold me the new phone had added insurance coverage and something else for $1. Never was asked, and NEVER would have agreed to any of it. Also, after speaking with the customer service representative I discovered I overpaid for the new phone, and should have been offered at the very least, an iPhone (I'm android and staying with android) for $100. Instead I left with a Nokia whatever for $160. According to Metro customer service I am still upgraded available. Shady as hell. Thanks for the free speaker to throw me off though. He did ask me to leave a review. Well, here it is. Try not take advantage of customers. Especially long time ones. Not ok.
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May 2024 by Talia Morris
How can you have a phone company that won’t even answer the phone? But when you go in the actual store there’s usually one customer in there IF that. Lack of customer service in EVERY store.
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November 2023 by D just call me D
Great phone and very helpful
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July 2023 by TIDY n SHINE Independent cleaning service
Went in here with a problem and walked out with my problem fixed and happy. Great customer service from both woman and man. Thanks guys
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July 2023 by Towana Wallace
Great service
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February 2023 by corey coleman
It's a great place to get your next cell phone and the people are super nice that work behind the counter!!!!
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November 2022 by E Buchanan
I asked for the newest 2022 phone. I got a 2020. My phone number was changed without telling me. Don't bother they are crooks.
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October 2022 by Wanda Gatlin
Excellent service they'll help you figure out a plan that you want and the person working in there is very nice and he helps you do everything you want very good experience
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October 2022 by John Herman
I was really disappointed with 5g service after hurricane. Plus got an up charge for data.
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September 2022 by Douglas smolt
Wasn't too happy with metro at this time.
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July 2022 by Elena K
Chance was very knowledgeable and friendly! Helped to choose a right phone for my son. Highly recommend this location and him. He deserves a raise!
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July 2022 by Elena Kolobaeva
Chance was very knowledgeable and friendly! Helped to choose a right phone for my son. Highly recommend this location and him. He deserves a raise!
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June 2022 by Tim Forinash
They sell a phone they won't stand behind, then think it's funny that you have to buy a new one then pay to activate. Guess you have to be a bro to get customer service.
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May 2022 by Dennis Shelton
I had an amazing experience with Mimie at Metro. She helped me with my questions I had with my phone and had a great customer service attitude I will definitely be back to this location 2005 US 92 Auburndale Florida.
