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“In the past two years I have opened an account and had to replace my debit card twice. Once I lost it and once it was compromised and a bogus charge showed on my account. On a fourth visit I applied for and received my car loan. All four times I have visited the Auburndale branch I've been greeted by officers with smiles on their faces and a genuine caring attitude as to my issues. I cannot begin to say how much I appreciate their helpfulness in solving my issues. I am a retired bank employee from up north and started my career as a mortgage loan processor, became a loan officer and finished as a senior underwriter. I know good customer service when I see it. It doesn't get any better than at MidFlorida's Auburndale branch! This goes for the cashiers also! Always greeted with a smile and an offer to help.”
“I use this bank regularly, I use a walker to help me will my walking, every customer and bank employee has been courteous,friendly and helpful to me. I enjoy interacting with staff.”
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“Friendly staff with good knowledge. Meets out retired needs nicely. Even helped me out of a jam where I ordered online and paypal wouldn't back me up. They DID.”