DeSoto Chrysler Dodge Jeep Ram provides a great buying experience with fantastic customer service and support. The staff is friendly, helpful, and skilled, creating good car buying experiences. They are very helpful and offer supportive touches like providing rides. The team is knowledgeable and works to satisfy customers' needs, taking care of all details in the buying process. When situations or issues come about, the staff is quick to rectify and make things right. They follow up respectfully and provide personalized service. The sales staff helps customers find exactly the vehicle they want, whether a new Dodge, Ram, Jeep, Chrysler, or a quality used car. The experience is seamless from test drives to closing the deal, with pleasant and helpful people throughout the process. Customers get an acceptable price and note excellent customer service, including warranties and maintenance benefits. Many report a great experience and definitely recommend the dealership.
Josh and Luke were great to work with. They were quick and efficient and explained everything to my satisfaction. This is my second truck purchase from DeSoto. I drive from Punta Gorda 25 miles to get my fleet serviced here instead of using the local dealership.
October 2025
Great experience at Desoto Mall. Purchased a Ford F150 after little to no haggling. Josh and Luke were courteous, straightforward, and professional. Would recommend without reservation.
September 2025
Service and attitude are at least as important as price. Josh and Anthony knocked it out of the park in all aspects. Exactly the vehicle I wanted, got my price and payment right, and did it with a smile. In and out of the dealership in record time with my new Jeep Gladiator. Could not recommend this dealership more highly.