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November 2023 by Jessica Gonzales
Horrible service wouldn’t help me when my daughters phone stop working and it wasn’t even a week… sold me a phone that didn’t work
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October 2023 by Awanda Baker
Cristal took the time to reapply my ACP discount whenever I kept having trouble keeping it on my account
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August 2023 by Coral Conner
Sergio in the Arcadia Cricket store is outstanding! He takes the time to completely explain the issue, is very patient and ensures you are happy before you leave. I have used ATT&T & Sprint for years and never received the level of service that Sergio provides.
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August 2023 by Carlos Flores
Good attention
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July 2023 by jasmine roe
I’ve been with Verizon for a while and inquired on switching to Cricket. Katya was the representative that assisted me with all my questions and she knew her stuff! They have a great atmosphere there and all the representatives were smiling and greeted me! Thanks team for an awesome experience, I look forward to switching!!
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August 2022 by J. August
Katya & Lisa both helped me on different days… 5 star customer service from both!!
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August 2022 by Román Martinez
I'm the guy who went to buy a Motorola case for me and they treated me very well, especially the lady who helped me, I won't say her name. Grettings 100% recommended.
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August 2022 by Ana Valtierra
Very good
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December 2021 by roger bechstein
I recently needed to get a new phone and update my account, what a great experience from kayta and her staff. She took her time and really made a difference in helping me with the new device. It is obvious that her staff cares about each other and the customer. Thanks again!
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October 2021 by Celina Nuevo
It is always a pleasure interacting with everyone at this location. Katya, the assistant manager, always goes above and beyond to make sure all of my answers or concerns are resolved! 10/10 customer service
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September 2021 by Michelle Thomas
They have NO idea what they’re doing. We were told to apply for the EBB program and come in to get our FREE hotspot. I signed up and went in but they “accidentally” sold the last one. I wasn’t upset and was told it’ll be there Monday. I go Monday and it’s still not there so I was then told it’ll be there Tuesday! Finally it’s there and they’re telling me I have no $50 credit for my FREE wifi I signed up for and wanted to charge me $168!? Do NOT recommend this location.
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August 2021 by Ruben Lopez
They help a lot there
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August 2021 by Susan Brown Iannetti (Myakka Sue)
Nice place. Easy in and out. Friendly.
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July 2021 by Joe Beaudoin
Visited the Cricket store in Arcadia, FL today. The staff was very helpful and showed a genuine interest in assisting me. Crystal went out of her way to provide me information on my new phone! Highly recommended this location! Great customer service!
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November 2020 by Sue Brown Iannetti
Nice place. Easy in and out. Friendly.
