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April 2024 by Bryant Coker
One of the best stores we have in town. Definitely the best Ace Hardware store I’ve been to. Adam the store manager is awesome.
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April 2024 by Pete Newth
Lot's of inventory and very helpful
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March 2024 by Sonny Stanton
I dropped a window screen off for repair back in February I have not heard from the store so I stopped by and it was not done I asked the gentleman that does the repairs I told him it’s been het sense February, I asked to talk to the manager and the repair gentleman says well give me 15 minutes and I’ll have it done, well if it only took 15 minutes why could that not been done his reply to me was you can take it elsewhere! Well that’s what I am doing. Manager comes up to me and I tell him what’s happening and he said sir: I will talk to him because we do not talk to our customers like that . So sad I won’t never go into that store all I can do is pray that they put. Lowes or a Home Depot right next store to them. Thank you for letting me vent.
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March 2024 by Kerry Fry
I was in need of propane for my RV, so glad to find this ACE hardware right off the highway. The propane was easy to pull up to. Service was great
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March 2024 by Harold Roark
Adam from this Store called and fixed this issue, he stated some trading would be in order so my faith in Ace is restored because of AdamFive stars for AdamThe store sells pre-cut PVC, they cut it and put it out on a rack for sale, these pieces are not custom cut, they refuse to exchange or return them 20 minutes later, management and cashier have super bad attitudeThe hardware store in Arcadia near goodwill sold the parts to me and said they’d exchange or return them if I kept the receiptShop where the manager and young cashiers respect customer's.I wish I could give them a Zero score, a one is too high for this locationAvoid this store !!I love Ace in other towns, I support them when I’m home in Ohio because they’re more of a hometown store but will not return to this one. Such a shame Ace has such a poor example in Arcadia..
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March 2024 by Notty
I bought a copper cutter from the ace hardware in Arcadia on Sunday march 3 2024Because I’m an HVAC technician. On Wednesday the copper cutters broke at the bottom where you spin it. Today is march 10 I went to the store with the receipt and the manager was looking at the receipt and on her phone for 10 minutes and end up telling me she can’t refund me because it’s used. I had to tell her yes it’s used because I used it and it broke it doesn’t want to spin anymore so now I’m out thirty six dollars plus tax. I went to harbor freight and bought the same size copper cutters for seven dollars and a smaller copper cutters for six and the brand it’s Pittsburgh and ace hardware cutters have no brand and overcharged me.
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January 2024 by Rickey Caines Caines
Couldn't get anyone to help me find what I needed. Went to a different hardware store, and upon entering, I was asked if I needed any help. Immediately, an employee assisted me and helped me find everything. This is my new store to go to.
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January 2024 by Melissa Milam
Plenty of everything for quick fixes or more in-depth projects. Huge store!
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January 2024 by DAVID PIETRANTONIO
Worst customer service here at Vision Ace Hardware. Dumb ignorant teens that could care less about customer service. Skip this place and head to Tractor Supply Co.
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January 2024 by Kathryn Pletcher
The staff here is always friendly and helpful
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December 2023 by Rob Barwick
Very friendlyand knowlageable people. I found everything very easily
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November 2023 by Beth Andrew
The store was in the process of rearranging. Store was a mess but staff was very helpful with locating items. Plan to return after renovations are completed.
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September 2023 by Lisa Shaver
Very nice and polite people and Associates they took my husband to exactly what he asked for would return again
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September 2023 by Derek Arthur
They had everything we needed, friendly attentive employees, service was fast and accurate. Poilete and knowledgeable. It's what can be expected from small town businesses. We'll definitely go back
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August 2023 by Dizzy Nos
Helpful friendly staff. If you can't find something, they are very helpful to find what you need.
