-
December 2023 by Google user
Extremely rude and unprofessional staff at this location, Myra, that answered the phone today at this location, and is someone who should never have any interaction with another human as a main job duty. I was actually hung up on, because they were getting extremely agitated on the phone, almost like they were on drugs themselves, (working at a pharmacy, thats not a good sign). I called back and the pharmacist was professional and quicky answered my question.
-
October 2023 by Reshma Mohan
Worst pharmacy ever, never have my prescriptions ready. They will send out a text but never ready. Staff is very unprofessional and rude. They will keep you on hold forever. I called at 10.16 am the technician said my prescription would be ready in 90 minutes. However, I called back at 5.36 pm. The prescription is not ready and will be in the next day not to mention the technician pulling up a different patient then, tells me give me a few minutes let me look into it and puts me on hold for another technician to answer and having me explain all over again. That technician on her end then tells me my prescription will not be in until the next day, even though I was told since the morning my prescription would be ready and this was one of the instances that happened over the years filling with this location.
-
October 2023 by Jared Evans
Insanely slow but they are at least nice and apologetic about it
-
March 2022 by Maria Zoller
I love Walgreens pharmacy at rock springs appopica they are thal best before I use to go to Publix and I feel I have to beg then to fill my prescription Walgreens have oll my prescription really on time for me and they are thal most polite ? people they talk nice to me like I matter they Andersons my needs treat me like a Roman been on Publix iwould coll ahead and when I got there to pick up I still have to wait and oll thal pharmacist would give me bed looks and toll men to me was like they was given me my mens for free I'm super happy with Walgreens could not be happy I'm on cobra paing $500 hundred a month for prescription plus co pay very expensive and Publix was treat me like garbage thank God I switch thank you oll for read this oh ps I used to work for then for 25 years and was a pharmacy costume for 26 thanks
-
January 2022 by Rob Harper
Promised to "investigate" an insurance problem with a prescription of mine. Never did.
-
October 2021 by Vince Napoli
People were Friendly
-
September 2021 by Robert L.
This is a lost business past. This is not the first time in the past couple of months I have been told a prescription was ready only to find out not only it wasn't ready. This will be the final time. I arrived to pick up a prescription was told their system showed script was just received, but confirmed doctor sent it over at 1030 this AM. If this were a first occurrence I would be inclined to afford Walgreens the benefit of the doubt. This being the 3rd occurrence they don't get that luxury. This time I was told it would be 15 minutes, but we're approaching 45 minute waiting now and with every passing second I get angrier at the lack of customer service. I caution you if you get your prescriptions here I would hand deliver the script. A much better suggestion would be to have scripts sent to Publix across the street which is where my future business will be taken. They had my business for almost 6 yrs. but I have no conference. Use this location with caution.
-
August 2021 by Barry V.
Good luck to all of you who try to get your prescriptions at this pharmacy! I know covid has made everything slower and I try to have more patience than yesteryear however, there appears to be no knowledge of how or when to answer a phone call at this pharmacy recently. After 45min on hold with repeating messages of "there are 3 calls ahead of you" I just drove to the pharmacy to try and get a prescription filled. There were at least 8 workers in the pharmacy. One was at the register, six were lined up against the wall. I was still on hold. After an hour of waiting on hold, one of the workers finally answered the phone. The other 6 workers' activities were unknown. Since I was near I asked her why it took over an hour to answer and she said her phone just rang when I was in front of her. I asked to speak to the pharmacy manager and was told he was on the phone. It took the pharmacy worker an hour to talk with the 2 callers ahead of me while I was on hold. This does not make any sense and may be due to poor training, personal calls, Fred, Grace, etc? Covid can't be responsible for all of this delay, can it? I transferred my prescription to CVS and drove by and picked it up. End of story.
-
April 2021 by Javier Gonzalez
Fast service..
-
March 2021 by johnny glover
Bought vitamin water
-
July 2020 by Virginia P.
This is the worst Walgreens I have ever encountered. The pharmacy staff is rude! They basically ignore you until you flag them down. Then they take their sweet time! Chatting with there associates & playing on there phone is more important to them! I would rather drive to Main Street then to deal with these people!
-
February 2020 by Gail Wylie Grose
Went through the pharmacy drive thru today and the women working gave the best customer service. They were great
-
April 2019 by Julie Brown
Always in and out. Best part I can pick up any prescriptions right away!
-
June 2018 by Robin Hanjora
They are wonderful the employees in the pharmacy are great
-
January 2018 by Gregory T.
We arrived at 5:30 only to find the drive thru with five cars in line. We decided that we may have better luck going inside Walgreens. Much to our surprise we found that there was a line of six people at the pharmacy window. There was only one Pharmacy technician working. We spoke with the cashier as we were leaving without picking up our prescriptions. And her reply was they were short-handed and there were only two other cashiers in the store. As busy as this store is you would think that management would have adequate staffing at all times.