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April 2024 by Natalie C
Don't go to this location. The male worker is extremely dangerous, and aggressive. Heavy set Hispanic male tried to say I couldn't get a replacement phone if I don't have my old phone. Then didn't give me the correct items but refused to return it even with their 14 day return policy. Even changed my information and added services I didn't want. I have now cancelled my service with metro after 13 years! Good bye metro thank you for showing your employees are trash. ( I also returned all items to another location ? so he didn't save metro anything)
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July 2023 by johnny glover
Paid my grandma's phone bill
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June 2023 by Jorge luis Vega avila
zero stars is what they deserve, in that place they always charge extra for the service to fill their pockets always 10 and 20 dollars above everything for themselves (a boy and a girl work together), the boy is an ignorant of life who believes he is superior to others, and demeans others, forgive them with their offenses, I hope they take action, today he is on duty, I have been with the subway for 3 years and it is an offense to see how he treats people
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June 2023 by Daniel Rivas
Very good service from the boy Juan, I wanted to change my phone and he offered me the best attention and willingness to help me. I came out with a new phone, greetings!
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December 2022 by Google user
Vanesa was great , I showed up last minute and had a million questions but she was patient and helpful still. Thank you vanesa
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December 2022 by Chamseddine Ben salha
Vanesa was great , I showed up last minute and had a million questions but she was patient and helpful still. Thank you vanesa
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October 2022 by Joseph Tahan
(Translated by Google) very good service from a short young man, I think he was Peruvian because of his features and accent, his name I think was Juan, the service was excellent, I had great help from him, 100% recommended.(Original)muy buen servicio de parte de un joven de estatura baja, creo que era peruano por sus rasgos y acento, su nombre creo que era Juan, el servicio fue excelente, tuve una gran ayuda de parte de él, 100% recomendado.
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October 2022 by Filemon Puente
(Translated by Google) Attention: Mr. Manager, Manager. I have been a regular metro customer for 5 years. On Oct. 16, I went to Metro Pcs 527 S. Orange Blossom Trial Apopka Fl. To change my plan. Reluctantly, a girl told me that I could do it by phone and that he wait for me. I told him that I was going to them because I had already tried and that they would leave you on the line and the call would be cut off. When the guy who was there became free. or' P.R.Since One does not even know who he is dealing with because they do not wear identification badges, nor do they say his name. Girl had already told me what to do and that he couldn't do anything and he wasn't even going to attend to me by giving silly answers and excuses out of context.A Bossmobil client had taken days before to change to the metro. And they bought a phone for $250 + protector, + plan. I had a very bad experience with that inept, useless and disastrous guy. They have a vocation for service.(Original)Atención: Sr.Gerente,Manager.Yo soy cliente asiduo de metro desde hace 5 sños.El día 16 de Oct.Acudi a Metro Pcs 527 S.Orange Blossom Trial Apopka Fl.Para cambiarme de plan.De mala gana me dijo una chica que Yo lo podía hacer por Tel y que me esperara.Le dije que acudía a ellos porque ya lo había intentado y que te dejaban en la línea y se cortaba la llamada.Cuando se desocupo el tipo que estaba ahí.con acento Colombiano, Venezolano o' P.R.Ya que Uno No sabe ni con quién trata pues No traen gafete de identificación,ni dicen su Nombre.Me dirijo con el le vuelvo a' exponer mi caso y para mí sorpresa me contesta de manera altanera y ofensiva,que que la Chica ya me había dicho que hacer y que el No podía hacer nada y ni me hiba a' atender dando respuestas y excusas tontas y fuera de contexto.Y Eso que Yo les habíallevado días antes un cliente de Bossmobil para cambiarse a metro.Y se les compro un Tel.de $250+ protector,+ plan.Tuve muy mala experiencia con ese inepto inútil y nefastoTipo.Como Amabilidad y Atención al Cliente dejan mucho que desear pues No tienen vocación de servicio.
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September 2022 by Oscar Sanders
Good service, just didn't have the phone I wanted but I did get one
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July 2022 by Crystal Hedum
Amazing
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April 2022 by Diego ramos
(Translated by Google) This office charges more expensive or expensive prices than other offices and what metropcs advertises on the internet, apart from the sellers are rude, they just want to get more money from customers I do not recommend this office(Original)Esta oficina cobra mas caros o costosos los precios a como se consiguen en otras oficinas y a lo que anuncia metropcs en internet, aparte los vendedores son groseros, solo quieren sacar dinero de mas a los clientes no les recomiendo esta oficina
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October 2021 by Thy Nguyen
The guy there gave me a price for an Apple Iphone XR for $500 plus dollars (he scanned the box). and $400plus for the Iphone SE. I said I’ll think about it and then I happen to be at another Metro location not too far away and decided to ask her some questions and found out that the XR is 400 plus dollars and Iphone SE is 300 plus dollars..So the guy there is telling me it’s 100$ more then the what the real price is for each phone?
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June 2021 by Maria Montealegre
La señorita Lina la colombiana nos atendió super bien.
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March 2021 by Tia N
The guy there gave me a price for an Apple Iphone XR for $500 plus dollars (he scanned the box). and $400plus for the Iphone SE. I said I’ll think about it and then I happen to be at another Metro location not too far away and decided to ask her some questions and found out that the XR is 400 plus dollars and Iphone SE is 300 plus dollars..So the guy there is telling me it’s 100$ more then the what the real price is for each phone?
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January 2021 by Ambar luyos
I went to make a device change that is usually 16-20 dollars. They borrow me 40 with the LIE that the service is not the same with the old SIM CARD and make the customer prior me the same thing . They scamming their customers, making them pay more that they should.
