-
November 2023 by Christy Pye
Found some good work shoes and the lady that worked there is very nice.
-
October 2023 by OhSnap ItsMeL
The girl working there was the best! I forgot her name, but she told me about a deal, and I ended up getting the fuzzy socks I was eyeballing for free - deal $15 off $75 purchase, and the socks were b1g1 - 50% off???She was amazing ? 324227 is the employee ID. She made my whole day??
-
September 2023 by Chl
We didn’t find what we wanted, but nobody bothered us and was nice experience
-
September 2023 by Lili Caraballo
Got the the store 10 mins before closing and the door was locked, saw an employee at the register and thought she might of been counting money. I knocked and she walked away like she didn’t hear me knocking at the door to come in. I literally already knew what shoes I wanted so all I needed was 5 mins of their time. Finally after knocking a few times, I’m assuming a manager opened the door and said we close in 5 mins. I asked if I can come in as I already knew what shoes I was looking for, she let me in. Got to check out and the girl there was rude. Asked me for my number for points. Didn’t even tell me the total had to look at the screen. Just plain blah and rude. She doesn’t need to be in customer service if she’s going to have an attitude like that. Over all I got the shoes I wanted plus the store has a great selection. Sucks that they close the store in Altamonte.
-
September 2023 by Sara Bergquist
This is a great store! The employees were so great and helpful! The selection was great, a bit weird because of the season change, but still great!
-
September 2023 by Mackenzie Leischner
Stood at the counter for almost 10 minutes while sale associates Tai and one of the other workers (didn’t get the other ladies name) tried on shoes around the store it wasn’t until I walked over and interrupted their personal shopping was I helped.
-
July 2023 by Aidan R.
It's very easy to find everything. They have a decent selection. There prices are higher, just like every store, but here they have bogo and clearanced stuff. The employee was super nice, kept checking in on us and answered all of our questions. She got us the best deals on our shoes. Great experience.
-
May 2023 by Pete Carter
They always seem to have something in my wifes size, which is harder to find
-
April 2023 by Morine Guersaint
Went to the store this past Monday 3/20 with my husband and my 8 year old son looking for crocs. When we arrived, a young man and a middle aged woman were at the registers conversing with each other. We asked where the boys crocs were and needed assistance. They both looked at each other said “crocs” and went back to talking to each other. We did try to look for ourselves and couldn’t find one that fit.It wasn’t busy at all with minimal customers in the store. Later, noticed the young man stocking and the woman chatting away with another employee.I’ve been a Famous Footwear customer for a long time and never had this horrible experience. Needless to say, this specific store no longer exist in my mind for shopping. I will be sure to let my friends and family know of my experience.
-
March 2023 by I-Shine Grey
The staff greeted you upon entry, and was very helpful.I love the vegan shoe option available .
-
January 2023 by Gannicus 613
I spoke to two different ladies and both were rude. I called and said I have a quick question so I don’t have to drive all the way to find out, lady just answers the phone like it was her own, didn’t say Thanks for calling famous footwear so I got thrown off hoping I called the right number, then she was talking to someone’s else when she first answered and I didn’t know if she was talking to me or someone else and then when I was about to ask if she could answer a quick question she put me on hold without even asking, then I stayed on hold for over 6 min so I figured I’d call back later. Next day, called again hoping I got someone else, I did, but this last was really rude too, she at least let me start my question but before I could finish asking, she abruptly tried answering it before I could tell her my unique situation. I let her finish talking and then tried to explain the rest of my concern and she again was very forward and sounding like I was bothering her and said “just come in, okay?” And then she hung up. Now I feel I have to go to store regardless because no one wants to take the time to just listen. Apparently both ladies hate their jobs or both coincidentally are having bad days. Go figure.
-
December 2022 by Jamie
The place was clean, had a good selection and the staff was very welcoming.
-
June 2022 by Mark Howley
Best selection, and prices for shoes. Walmart shoes last a couple of months, while shoes sold at Famous Footwear last for 1-2 years.
-
May 2022 by Camryn Helm
I would give 0 stars if I could. They were supposed to open at 10 am and I had a pick up order before I went on vacation. I sat outside of their store from 10 to 10:40 and nobody came to the door. This made me late for my flight and now I don’t have any sneakers for my trip and I will have to walk around in my ugly running shoes and all of my photos will be ruined because of famous footwear. Famous footwear you will Rue the day that you crossed me .
-
May 2022 by taytay jones
Would leave zero stars if I could. This store’s hours are clearly inaccurate considering I sat outside for nearly an hour waiting for an employee to show up. They’re customer service is seriously lacking as the employee couldn’t care less that the store was opened an hour late and customers were waiting outside.
