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“Kiki at the Apopka branch was very helpful! I didn’t know the account number to make a deposit for a family member I am the POA for or even my own account, LOL! Kiki was patient and helped me straighten it all out. I appreciate all the help Kiki!!”
“I was treated respectfully and like an actual person. Claude was very willing to answer any questions with patience and intrinsic knowledge. Very friendly too ?”
“I shared a call with Miss April this morning and she was immensely helpful and kind. We collaborated together to figure out the issue and she was there every step of the way. Could not recommend this location highly enough.”
“My experience with Self-Help Credit Union:
I met Herbie in Ocala and mentioned I was looking for a car loan. He told me he was the manager at a credit union and gave me all the information I needed to buy a car. He helped me through the process, and I was approved and received a loan approval letter.
When I got to the dealership, I ended up financing through an out of state bank because they offered a lower interest rate. I thought Herbie might be upset since he had invested time in helping me, but to my surprise, he was genuinely happy that I got the car I needed. His professionalism, energy, and positive attitude were exactly the same as on day one.
Even though I didn’t finalize the loan with Self-Help, the service Herbie provided was so outstanding that I’ve decided to open a savings account with them. I highly recommend this credit union and make sure you ask for Herbie!”
“Financed two cars, Three personal loans. I know everyone's name there and everyone knows mine. I banked at credit unions most of my 50 years of banking. Insight is by far the best.”
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“Outstanding Service from Taylor McKee at Fairwinds!
I had the pleasure of working with Taylor McKee at Fairwinds Credit Union to open my business bank account, and the experience was seamless from start to finish. Taylor made the entire process incredibly easy and efficient. She was knowledgeable, professional, and genuinely cared about helping me get everything set up correctly the first time.
As a small veteran owned business, I truly appreciate when service feels personal and smooth and Taylor delivered just that! Thanks to her, I’m off to a confident start with Fairwinds, and I’m looking forward to growing my business with a bank that values relationships and service.
Thank you, Taylor! You’ve earned a loyal customer.”