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November 2023 by Monika Chappell
I have been a patient of America’s Best for over 10 years. I have always enjoyed the service but today I visited America’s Beat in Apopka because my glasses needed readjusting. I must say that the service that I received was exceptional. Anna went above and beyond to ensure that I was completely satisfied. She treated me like family and I can tell that it was just her personality because she greets everyone. If you are looking to meet your eyeglass or contact needs, make an appointment at America’s Best in Apopka, FL.
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October 2023 by Chris Bruzon
Fantastic glasses. The manager was very professional and polite and informative. Would absolutely recommend coming to this location for any glasses purchase
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August 2023 by Bethzaida Rodriguez
The tech Jethon and new entering tech were very helpful and kind to my daughter choosing her glasses and what fits her I recommend this American best location for anyone near by
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August 2023 by Ray Evans
We had Jethon check us out. He was great, took the time to check what payment method would be best for our budget, very friendly, very helpful!
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July 2023 by Yvonne Bartram
Absolutely great! Staff very friendly and helpful. Service was so quick. Wasn't stuck there forever like most places. Lots of frame selection for really good prices! Will definitely be back next year!
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July 2023 by Amanda C.
I have finally found a great local place that I enjoyed getting my eyeglasses from. My eye exam was free with the purchase of two frames. The doctor was very thorough and wrote me prescriptions for both progressive bifocals and single vision with readers just in case I changed my mind. I ended up getting progressive lenses with transition. Brian helped me pick out my frames. I found out that children frames suit my small head the best. I never even thought of doing this before! Glad he recommended that I try them on. My world has changed! The glasses come with a 1 year warranty and you can always stop by and get them adjusted or cleaned anytime. They don't carry a lot of high end designer glasses but I didn't care. I was able to add more bells and whistles to my classes since my frames were cheaper. Overall, I'm happy to have found my new local place to go. I included pricing info and other products. They do contacts as well. Check them out!
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July 2023 by Kelly Tillison
Ana was awesome. She was so friendly and helpful. She went out of her way to try and help me find the glasses I wanted. Would return and have told my friends. You need more employees like Ana.
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July 2023 by Zachary Leonhard
Jethon helped me pick out my glasses and find the kind of frame I was looking for. He was very knowledgeable and helped make my decision a lot easier.
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June 2023 by Nikki Phillips
The people in the office are great, they're friendly and helpful. If they had an on-site lab this would likely be a five star review.The people in the lab definitely don't appear to take any pride in their work. I ordered one pair of regular glasses and bought their frames, the other were sunglasses with my own frames.I got the first pair and the lenses were not even in the frames. They also didn't bother to clean the adhesive off the frames from the sticker. I would have, if I worked there.The sunglasses were in the frames, but they didn't bother to change out the old nose pads. Given the fact these are like 6 years old, they really needed to be changed. I thought they would do this, but apparently not.The people in the office were able to get the lenses in the frames and I had already bought a kit that had nose pads, so I changed them. However, I don't really feel as if I should have had to do that.Overall I'm not entirely unsatisfied, I just don't have high expectations going forward. I think your lab people should take more pride in their work. When someone buys a new set of glasses, they should be cleaned and look new.
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June 2023 by T Morris
I understand everyone's experience is different. Look through my reviews and you can see my reviews are fair and factual.I made an appointment for myself anf my husband on a Friday. The woman I spoke to gave us both a next day appointment. Conveniently they had one available for after work for my husband. Mine was 11 am on Monday and his at 5pm on Monday. I was asked to come in a few minutes early for paperwork.I called my husband directly following the phone call and provided him with the information. Literally less than two minutes so there is no way to confuse appointment times.I came in Monday fifteen minutes before, there was no appointment for me. But my husband's was still there. My appointment was listed as wendnesday at 145pm. No I don't know about you but Monday at 11am sounds nothing like Wednesday at 145 pm. It doesn't rhyme. It doesn't even start with the same letter.Then they had no same day appointments for me when this was clearly their mistake, and their website says same day appointments. The person who took my appointment wasn't there to verify she spoke to me either, conveniently.Basically get the name of the person or better yet go in person and get it on a card because they will obviously blame it on you when it's clearly their fault.Side by I did find another eye doctor up the street that was able to see me right when I walked in. His staff was professional and kind and their paperwork is on dry erase so they don't waste unnecessary paper.See you at my next review.
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May 2023 by Baby Dee
Everyone experience is different. My experience just so happen to be not so pleasant. The information giving over the phone was completely different than the information giving when I arrived. The conversation over the phone is what lead me to choosing this location. Also called office to confirm information giving before visit. Very misleading and unprofessional when it comes down to explaining information pertaining to the trail period, wait time and listening to the customers wants. I left very upset. Not happy at all n will not give them anymore of my money.
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May 2023 by Alex TheGreat
If you have an option to go to another location definitely go. I was told my contacts were ordered, I find out a month later that the girls who are answering the phones lied to me each time I called. .. they never were ordered !!! I always have a problem here .I have Been a customer for a very long time but after my experience with The Apopka location, I will not be returning back.
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April 2023 by Christine Hibbert
Jethan help us very well today. He takes his time to explain every option to us and make sure we understand. He will always be an asset to your company now and in the further.We thank you very much for your patience and help.Christine and lyndon
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April 2023 by T. Morris
I went to several stores who specialize in selling eyeglasses today and this one that I visited 2x stood out above the rest. Not only is the staff multicultural, but they acknowledge you when you enter the store. I was assisted by Jethon and he is the reason why this review is a 5 and not a 4. His customer service should be a model for all optical stores.
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February 2023 by Sonoma Collier
Pat was very helpful! I came in for a repair. During the repair he pointed out the damage done thoroughly to my glasses frame. What I initially thought was a loose screw was actually something bent on the frames. He took care of it and made my day! Now I’m able to rock my fave pair of glasses! Highly recommend this location and ask for Pat!
