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November 2024 by Jason Padua
I've been to this location a few times and the employees are always fast and friendly. I enjoy using this store and will be a repeat customer. Keep up the great work!
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October 2024 by Margarita Vega
My printer started malfunctioning right before printing my son’s birthday invitations. I was in a pinch and quickly started calling places in the area. Fortunately Brian at UPS in Apollo Beach location was able to assist me right away. His quote was very reasonable and print job completed with in 10mins. When I picked them up I was thrilled, he did such an amazing job they look professionally done. Thank you again Brian you saved the day. Will definitely be back!
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October 2024 by John Fayez
Super Slow.
I went there on Sunday around 1 PM, and there was only one person working—her name was Shay. She was extremely slow, and I ended up leaving around 2 PM.
For management: please consider having more than one person working in the store, especially when the employee is very slow and unable to multitask.
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October 2024 by Ronald Brown
Whoever the douchebag that works here younger male with curly brown hair that ran to the door and locked it in our faces and laughed I will be calling corporate and filling a complaint very disrespectful and ignorant
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August 2024 by Mary Walsh
Timely delivery, clerks are extremely helpful and courteous and friendly.
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August 2024 by Bob Brabus
I had an exceptional experience at this UPS Store! The staff was friendly, knowledgeable, and went above and beyond to assist me with my shipping needs. They were efficient, courteous, and made sure I understood all my options.
I highly recommend this location store for all your shipping, printing, and business needs. They truly deliver exceptional service and exceed my expectations. Five stars and a big thanks!
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August 2024 by Madison DiGiacomo
I returned two packages through UPS on Thursday 7/18. They never left the store. I called Saturday to talk to someone about this and a guy told me there’s nothing he can do and to wait TWO weeks before calling back. Amazon still has no update on their end. 0/5 if I could. Do not recommend taking returns here. They are forwarding all calls to VM. I cannot get through to speak to anyone.
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August 2024 by Kelly Peters
WWWOOOW....never use them for printing. 1 page printed was $3.77. At fedex its .19 cents
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August 2024 by Arturo Rodriguez
Excellent service, very friendly and fast workers
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August 2024 by JB JB
Fraud Alert!
Wife mailed off a small laptop style bag today and they sold her a 16x16x4 box for $9.51 and an additional $2.81 to put the bag into the box. That’s crazy! They never told her they would be charging her to put the bag into the box. Why would you? Who charges to put the bag into a box? What’s wrong with these people? There are a couple girls that work in there that are quite rude as if the world owns them something. Won’t return and recommend others avoid if they can.
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July 2024 by Barbara McGrew Hedman
New here but so far only issues I have is the cluster “F” area this store is located in. Why doesn’t someone make another entrance to make the flow of traffic work a bit more efficiently. Especially for those of us who purchased a mailbox here. Which leads to my only other complaint, for $400 a year, y’all can afford 2 keys to one mailbox with purchase. Second key wasn’t offered at the time I created the box but I would sure like to get one! Staff members seem polite and professional in my opinion.
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July 2024 by Miguel Echeverria
Bad ? customer servi6the lazy woman who was working early today 6/17/24 didn't want to look for the packet that was delivery to me at this ups location i was force to show her the proof of delivery. She has 0 customer services skills but has lots of condescending actitud. Again bad customer services
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June 2024 by Gabriel Ramos
Worst UPS store in the Nation! Their customer service is horrible and no skills on shipping. They are very happy to turn down potential customers. Very sad.
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April 2024 by Daniel
This store is amazing!!! Everyone is nice, helpful and hard-working! They deserve a raise, free margaritas and paid vacation ????????
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April 2024 by Melanie Griffin
we arrived at 6:03 and the girl at the counter said we stopped doing notary at 6pm with an attitude
