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September 2024 by Bobby Phillips
Answered all questions!! Got me back on the water in no time. Thank you Tim!!!
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November 2023 by Scott Mansker
Very glad to have been recommended Hayes Marine. Tim communicated everything very well and I feel confident with the boat under his care.
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July 2023 by Cándido Abel A.
Do it yourself boat yard And also an expert on boats Only game in town of Apalachicola
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February 2022 by John Vitalo
Robert and Tim Hayes are the best; I appreciate them so much! A marina owner in Panama City told me that if I ever needed boat repairs in Apalachicola, Hayes Marine is the "go to", and I am so glad he did. I had a power steering problem and called Mr Hayes and within 30 minutes, Tim was at my boat. He thoroughly diagnosed the situation and made his recommendation, explaining everything to me. I learned from him in the process too. Great customer service, great value. If you need any boat work in Apalachicola, call them -- hands downService: General repairs & maintenance
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February 2022 by Susan S.
2/21/22Stopped in on 2/11/22 with a couple of bent prop blades. Had Robert and Tim pull the boat and set up to send the prop 40 miles away to the prop shop. I asked Robert to give me a best guess estimate of what it would cost to have my prop done. He said 700.00 to pull the boat, 400-500 to do the prop and 100 to clean the bottom. About 1200-1400 total. When I came to pick up the boat, the bill was 2730.00. But what was really odd is the way they acted. They told my wife the only way they would release the boat was to walk to town and go to an atm. They would not take any form of credit card or make any adjustment to the bill which was double their estimate. At every turn they acted oddly and couldn't even find our key and indicated that the flashlight on the key ring had to be resealed. Basically at every turn, acted like this wasn't their first rodeo. Taking advantage of someone. Our plan is to contact the city and the better business bureau with an extremely detail report of how we were definitely taken advantage of. This is the first bad review or report of this type that I've ever written. The only reason I'm taking the time time to do it in this case is because of just how obvious and intentional the inappropriate actions were in this case. Easy to see that these folks knew exactly what the plan was, had been there and done that. It's so easy to smell a rat and rats these folks were. They only wanted cash and didn't want any chance that we could hold them to their word.
