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December 2023 by PerfectGaming 4L
Worst service ever. So today I went as soon as they opened. The so called employee didn’t even greet me and the lady behind me. He just opened the door and walked away. Also I went there to pick up a package that was sent there when it wasn’t supposed to. I asked if I could get my package that was missent and he said he couldn’t. Mind you the package didn’t even have the post office address on there so the delivery driver brung it to the wrong post office. So I’m in the wrong, no, because I didn’t send it to the post office, but the post office received it. So I went up there to receive it myself because it was just gonna be returned to sender. Mind you I’ve been waiting weeks for this package and now I have to wait even more weeks just for them to send it back. This is why I don’t have a PO Box there because they have the worst customer service. Even if they aren’t allowed to give me my package, they could have handled the situation better and gave me a resolution. Honestly, this post office can really get cussed out, but I’m am a civilized person so I just left. One star absolutely horrible.
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October 2023 by Mary Oram
Great service. Convenient location.
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October 2023 by Alecia Nicole
I will be reporting... Just haven't had the time to do it yet. But a couple weeks ago I went to drop a couple small packages off here... If I can remember correctly there were two 4x6 bubble mailers and one 5x7 bubble mailer. I dropped them in the drop box... According to the USPS website ALL domestic mail weighing less than 10oz or that is ½ inch thick or less can be dropped into these collection boxes. All of my parcels were 4oz or less. Therefore, this shouldn't have been an issue... But it was! I can hear someone talking from behind the wall where the drop box is... But OBVIOUSLY since they were talking from behind a wall I couldn't hear what they were saying. So I asked, "Are you talking to me?" I paused and got no response. So I proceeded to let my 5 yr old daughter drop the packages in the box. A moment later a guy opens the door, which must have been less than 2 feet from where he was standing while talking to me from behind the wall. He begins to scold me saying, I said you can't put packages in this box because they squish the letters... Which immediately sounded like the dumbest thing I've ever heard because there's TONS of drop boxes for BOTH letters and packages. But I just said, "Well I couldn't hear you you from behind the wall, which is why I asked if you were talking to me. And since you didn't answer me I assumed you weren't." I can't remember what he said next but he was very rude about all of it. Clearly, he's just lazy, too lazy to walk 2 feet to the door to speak to someone directly rather than from behind a wall, too lazy to be bothered with packages... Or probably any additional mail that might be dropped off there. So he just lies to the customer instead. Idk what happened to USPS but man they sure have went downhill! And now just because he lied to my face about this I will be dropping ALL my packages under 10 oz or smaller than ½ of an inch off there! It is listed as a collection box site on the USPS website, therefore, I can and will drop off my packages there. And if something happens to one of my items in retaliation I will file a police report... Because I'm fed up with postal workers thinking they're above the law. It's disgusting!
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October 2023 by Cheyenne Burkett
Waited inside for them to open a few minutes before 9. No greeting whatsoever, just unlocked the door and walked away. Didn’t even hold the door open for the 3 ladies waiting. No good morning how are you or friendliness. Figured my bag that needed maybe two pieces of tape on it they’d be able to do since I had a package to be sent out with just a QR code but they only offer priority tape and he said I’d have to buy some? Ridiculous.
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June 2023 by M I
Nobody here at 3pm on a Monday during business hours.
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April 2023 by Karen B.
I drove to the post office and AGAIN they closed before 4pm. I believe the Post office representative is cashing out her draw early to get home on time. Today at 350pm, the representative yells through the regular mail slot there was a "MISHAP", and refused my Priority Mail Box for Business.. Pre-Posted! I give up on this Anthony branch!
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April 2023 by Amber J.
Angela was amazing! Quick, very sweet, and helpful. I will be coming to this location from now on, I have never had a line at this post office.
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August 2022 by Jimmy Pope Jr
excellent staff and great customer service
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August 2022 by Amanda Philips
So I ordered a package online and it was supposed to be delivered today it was also marked as delivered and when I went to my mailbox to go check it it was not there. Then when I called the customer service agent she gets on the phone and she’s very rude to me asking if I’m on speakerphone or Emmas on a headset Because I’m muffled she can’t hear me then when I proceeded to tell her what was going on she gets upset with me because my tracking number isn’t correct when it is correct. And when I try to explain to her that that’s the only tracking number I have she continues to say that I don’t need to yell at her when I’m getting frustrated because the automated system that they have keeps hanging up on me because they don’t know how to do the freaking job. And then she proceeds to hang up on me this is very bad customer service and very very bad and poor delivering skills. The United States postal office has very bad people working for them and very rude that need to get fired or get retrained and customer service because what happened to me today is not customer service. United States postal office you should be ashamed of yourself and your employees for treating customers so very rudely.
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November 2021 by Jimmy Pope
excellent staff and great customer service
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August 2020 by Justin C.
I know I have read on the next door neighbor app about the post man who delivers up in the Sparr area and how horrendous he is and still can't understand why this guy still has a job!! By far the the rudest, the laziest and worst mailman I have ever come across. PLEASE FIRE AND GET US A NEW MAILMAN!!!
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July 2020 by Drake Kellum
I am a reseller online and I used my small town post office a lot. Ms. Angela is so understanding, helpful, and caring. Not only she is dedicated to her job she is also dedicated to the people in her community. She is always promptly to answer your question. Keep up the good work Ms. Angela and the people work with you. I appreciate you all always. God bless America!!
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January 2020 by Jeff Trapp
Why would a postal employee return a package to the sender, without my knowledge, of a local resident when their name and address is clearly marked on the package? On a high note I felt that postmaster Starr was genuinely concearned?
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August 2019 by Jason Harmes
Fastest place to send mail
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September 2018 by Patty Leckliter
Great friendly location. Always available to answer questions and to give you reliable suggestions and advice. I love my little home town Post Office.
