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May 2024 by Shirley Green
Pharmacy customer service is terrible, rude and disorganized.
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April 2024 by Tim Forcella
Called and asked hours for the photo department. Was turned away three times within those hours because the guy working basically was too lazy to do a passport photo
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March 2024 by TJ R
My review is based off no interaction with the pharmacy. I have ordered photo prints a few times and shopped at this location. The cashier and photo staff are always quick and polite. The reason for 4 and not 5 stars is pricing and variety of some items. As all other Walgreens locations it is expensive for OTC medicine, personal care items and just about everything they sell. This location has easy parking and the store is clean.
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February 2024 by Eunice Bryant
Have everything I need
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December 2023 by Aston A.
It's clear to see why this location has such low stars. Manager refused to honor a price on the shelf even when the associate agreed that it was stocked in the wrong shelf position. If it was a big price difference I'd understand why they'd have an issue with it but it was a personal care item that was made into an ordeal when the manager asked what the item was and the cashier raised the bottle of lubricant up in the air for the entire line of customer to see. Good thing I'm not shy about buying stuff like this. Can't imagine them embarrassing someone else like this though. Poor leadership example. Short caucasian lady with blonde hair should probably get re trained. Maybe because Walgreens and CVS are down in sales so they wring every penny they can get out of customers. I'll just shop at Target from now on.
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October 2023 by Laura Defeo
The pharmacy operations manager is amazing she really helped me with my medicine when the other store was rude and treated me like I wasn’t a human being. Thank you so much for helping me and handling everything and making everything so easy I will not forget about you. You are amazing and deserve to be running all the Walgreens pharmacy’s in Florida. True representation of what customer service is! Thank you!
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August 2023 by Alisha Manrani
Very bad customer service! Horrible phone staff—I don’t understand why their system has to make delivery orders problematic when they cannot adjust their system correctly!! Their system gatta be fixed in order to have clients orders run smoothly.
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July 2023 by Ellzina L Alisha
Very bad customer service! Horrible phone staff—I don’t understand why their system has to make delivery orders problematic when they cannot adjust their system correctly!! Their system gatta be fixed in order to have clients orders run smoothly.
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June 2023 by Karen Hirsch
had a very bad cough and when I tried to get it checked out at mini clinic I was told that I needed my social security card to be treated.even though I had my Medicare card
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April 2023 by Nathan Caro
Cashier was too busy with her conversation to check us out for about 5 minutes. Ignored us when we tried to get her attention twice, and wouldn’t check us out until she was done with her casual non work related conversation. Wish she had a name tag so I could leave her name. Awful employee.
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March 2023 by Andrew Newman
How can a store with such horrible service still be even in business? I don't get it. Specifically the pharmacy. I can't remember ever coming across a group of people who care less about their customers, and frankly, their jobs. It is not at all uncommon to walk up to the counter and find nobody there, yet you can here them back around the corner chatting away. One time I rang the bell, and someone yelled "we'll be right with you" and then went back to finish the "chat" before coming out to the counter. I could go on. And on. And on. This place is just horrific, and I sincerely hope that someone at Walgreen's corporate will take notice, as this store is giving the company a VERY bad reputation. I for one will not be returning anytime soon. Seriously, that many one-star reviews and nobody notices?
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February 2023 by Daniel A.
Extremely Rude pharmacy Technicians, they speak to a patient in a condescending way , always threatening customers that get upset, that they will black list them . So my question is if I come for my Nitroglycerin; does this mean they won't serve me and allow me to die in front of them Savona ? I think that's man slaughter. but hey, what do I know Ally?Krgds
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January 2023 by Mary Derry
It appears everyone's moving to Publix we went there today to get my prescription which I had verified 2 days ago it was there they had given it away to somebody else they could not refill it they offered to take it from somebody else that is not a good way to do busiyes I was pretty upset I need my breathing medication. They no longer fill prescriptions at that pharmacy they have it shipped in from another location. I might just get my med shipped to me it might be more accurate apparently
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November 2022 by ally navea
Horrible attitude and zero help. Go elsewhere. Waste of time and the ladies who work there have snappy attitudes for no reason. Disgusting how they run this pharmacy.
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October 2022 by Kayla Laughery
This has been my walgreens for the last 10 years that I've lived in Altamonte Springs but I won't be returning. Which honestly saddens me because of the convenience of the location being close to my job and my home. The last two visits I have experienced judgment by the cashier on duty over my son. She had made remarks on his size for his age previously and today repeatedly asked me what I had done to my child because he was covering his face while she was talking to him. My child has ASD and does not act like other children and is not where he should be for his age developmentally but I don't feel like this is something I should have to feel the need to explain to a cashier that I don't know. I'll choose to go the less convenient Publix down the street for now on.
