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March 2024 by Brooke Petry
I waited in the line for about 10-15 mins on my lunch break to return an Amazon return. I’ve returned multiple Amazon returns at the UPS in Orange City. I get up to the front and the guy says”you have to package and label the Amazon return”. They ALWAYS package it and do the label for you. I walked out and left as I was very frustrated as you could tell he just didn’t want to do it.
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February 2024 by Jose Cortes
They don't care about customer service and made paying customers feel welcome. No Hi ,welcome ,please ,thank you etc . Today ( 02/13/2024 at 3:45 pm ) the 3 employees ( one female two guys ) were more interested in talking between them than taking care of me . The lady leaning on the counter next to the register,the other two employees sitting ,one texting the other on the wall counter sitting looking at me like I was interrupting there precious tick tock conversation . Anyways I missed my transaction they lady gave me my receipt and I said thank you so much .. she looked at me and turned her back around . I said to her " your welcome " and left . Maybe they don't like minorities as patrons . This is not the first time. I actively avoid this UPS store . This one is literally less than a mile from my residence but I rather drive 4 miles and get to the other UPS . They are nicer . Hope the 3 amigos got a reality check and realize they are there to serve,not the other way around!
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February 2024 by NELSON RIVERA
Excelent attention and quick
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February 2024 by Mia Russo
While I was researching personal trainers around the area I decided to go with this one because of the reviews. I started January 1st with Siobhan and I have loved it ever since. She has pushed me every session and has given me advice for my health for in and out of the gym which has been super helpful. She makes sure her clients are taking care of themselves in and out of the gym and showing them tips and tricks! Couldn’t recommend this gym more!
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February 2024 by Brie C
I am always so happy going to my local UPS Store. I'm always able to be helped, and Beth is always willing to go the extra mile!
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February 2024 by Drake Wuertz
I am at this store no weekly shipping for my business—Ezra is a ROCKSTAR! Phenomenally customer service. LOVE that they are open on Sundays. This store is my go to because of the great service
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January 2024 by caleb g
Great customer service !! 10/10 would recommend!
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January 2024 by Chad Bowlin
UPS returned an order to this location. They signed for it and then lost it. Refused my insurance claim, I had to refund the customer on my dime. It wasn't a small order and not inexpensive to refund. This was not the first time but it's the last. I won't be using UPS anymore.
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January 2024 by Racheal W
I had a great experience inside the store today. I had an Amazon return I needed to do and the gentleman behind the counter was so nice and patient for me to pull up my QR code. Once I found it it was scanned and taken from me very quickly and the guy taking my package was very kind and wished me happy holidays. Will definitely be using this UPS store whenever I need to ship anything! 12/18 @ 6:54pm
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January 2024 by Chelle Witchard
Easy breezy macaroni cheesy! Even with a line and one agent I was in and out quickly!
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December 2023 by Cory
First time ever walking in to a UPS store, had to send off a letter and the lady at the counter, Ezra was beyond helpful. She made it quick, easy, and streamlined which was really helpful as I’ve never sent a piece of mail out before. I don’t know if she’s a supervisor, but she should be. Thank you again Ezra!
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August 2023 by abdul jobber
Great service. Stuff was very friendly.
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June 2023 by Carolina Cruz
The women who answer the phone is very disrespectful and rude. I called to ask a question and he answers with an attitude as if she didn't want to be working anymore, I don't understand how they can continue to have a person with that attitude towards customers.
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June 2023 by Reen B
I recently when to this location to drop off a few packages. I arrived at 6:57 and they close at 7. Although 2 employees were in the store and I could see them they refused to open the door and accept my packages.
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February 2023 by Ryan G
Amazing experience. Caleb is awesome and helped me from start to finish. Thanks again!!
