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November 2024 by Tricia M
Run!!!!!!!!!! NEVER EVER BOOk or STAY HERE!!!!! Smells like weed, Dirty, bugs, they wont give any money back. Very unsafe. Please see pictures.
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October 2024 by Denis Rizo (rimuertotv)
Rooms: Llegué y la habitacion estaba llena de polvo en el piso, olía a humedad, el sofá tenía moho, las tuberias del sistema contra incendios estaban descubiertas, en el baño una cucaracha salió a recibirnos, Me cambiaron a otra habitacion y estaba limpia a la vista pero las toallas y la sabanas estaban sucias había humedad por los bordes. La tabla de planchar tambien lucía como mohosa. El precio fue caro para las condiciones del lugar. Pagué 217 en booking.com (y se veia muy limpio en las fotos) cuando hice la reserva. Quizas aprovecharon el paso del huracan para subir el costo por habitación. Lo peor de todo es que no se podian cancelar la reservacion o la estadia sin perder el dinero. Me parece una jugada sucia contra los clientes.
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October 2024 by AJ Robinson
Very peaceful and quiet. No children or loud adults around.
Rooms: Rooms clean & tidy. Some alittle run down, but basically clean.
Walkability: Able to walk to food close by.
Food and drinks: Same as above.
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October 2024 by Check Mate
You can't beat it for the price, and the people that work there are real and are very understanding and make booking in and out as easy as possible.
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October 2024 by Valentina Moreno
I had a worse experience, very dirty, the bathroom didn't have a curtain, there was hair on the floor and shower, it smelled a lot like Clorox, I didn't like it, don't come, it's horrible
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October 2024 by Ms.Stefanee Moore
Clean ,spacious rooms
Beautiful pool with waterfall
Rooms: Clean and spacious
Nearby activities: Close to Mall
Walkability: Next to Walgreens and McDonald's
Food and drinks: Vending and Ice Machines
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September 2024 by Jeremy Michaud
It was very nice
Rooms: They were clean
Nearby activities: Swimming hiking ll
Noteworthy details: It was nice
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August 2024 by Veneza Acevedo
Loving this hotel for many years always an awesome stay.
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August 2024 by Lisa Moore
I was there a event at the on-site club Rayn. Nice place.
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August 2024 by Kristen Zaininger
Great atmosphere and accommodating staff. Loved our stay! The pool is amazing!
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August 2024 by L Jovanovich
I booked this room after reading all the horrible reviews but since I usually find places to be better than people's reviews portray I decided to go with it anyway.
The check in area was beautiful and looked newly remodeled. That's where it ended, they must have spent every bit of money they had on that. The rooms were abhorrent. I took a shower minutes after getting to the room and after I got in, juvenile German cockroaches (the most invasive kind) started coming out from behind the shower faucet mount, 7 to be exact, while I was showering. I could tell the floors had not been cleaned because there were 3 squished roaches stuck to the bathroom floor already when I entered. I thought the baby roaches might just be in the shower so I tried to sleep there anyway and as I was getting into bed I saw 4 more roaches running out from under the bed and went under the other bed, and at the foot of the opposite bed was a roach egg sack. I had to leave my room and go get bug spray to put around the bed just so I could stay the night.
When I checked out the next morning and showed the lady the pictures she handed me a little piece of paper with an email address and told me to email the pictures to the address. She made no apologies to me about the situation
I drove home to NC that day and when I got home and started taking things out of my bag, a German cockroach ran out. So I have now brought their invasive roaches into my home in NC.
I emailed the issue to the address I was given, they immediately responded (as they have every time during previous booking questions) and asked, "What room number was it, so we can make sure our pest control company takes care of the room. Also to see how the room was booked." I responded with the room number and never heard anything back from them. It's been 6 days. Suddenly not so quick to respond. I sent a follow up email 2 days ago as well. No response. No apology from this person either.
I find this funny considering other reviews gave a bad review first Instead of contacting the hotel and the representative from the hotel claimed," they wish they would have told them so they could look into it and make it right".
These people have no intentions of making anything right. If all I can do is post my review on every outlet I can find, then that's what I'm going to do.
I also can't believe their response to reviews," that they pride themselves on cleanliness and take special care with the cleanliness of the hotel." If that was true you wouldn't have 2.5 stars and the majority of the reviews complaining about how disgusting the place is. Maybe the person writing their review responses does, but clearly the housekeepers do not.
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August 2024 by Lisanel Morillo
Diana has to be one of the most professional person that I’ve met in the hospitality industry. She is very knowledgeable, able to answer all my questions and help me with everything that I needed to check in and enjoy my stay at this location. Recognize her skills and she deserves an accommodation for all she did for me thank you, Diana.
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July 2024 by Bleck Etienne
Good place to be, good price and amazing staff
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July 2024 by Trish Reed
I've stayed at the Opal 4 times. I come into town for business. The staff has always been wonderful! If there was an issue or problem with my room the front desk has done whatever was needed to solve the issue even if it meant changing to another room. The pool is huge and refreshing. The location is very convenient for my business meetings.
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July 2024 by Mitch Miller
Not bad at all for a budget motel. Relatively clean, somewhat updated, no bugs, nice pool, comfy beds, A/C works well, good Tv, and nice staff. Sure, the finishings may need a little work, but c’mon, it’s a cheap motel. Good for the value.
Rooms: Rooms were somewhat updated, beds comfy and AC worked well.
