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March 2024 by Miriam Weiss
Dietary restrictions: You can order,made to order meals geared toward your personal preferences.
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March 2024 by TyFort21
“Open 24 hours” but actually close the drive thru and all method of ordering well before closing hours. Whether this is staff or management making the decision to do this definitely inconvenient and frustrating for the people relying on regular posted business hours.
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March 2024 by Mark P
Still a dump. There are no screens behind the cashier and makes the place look dark and an unsafe place. This does not look like a friendly family place to eat. With no one behind the cashier register, no one is watching the store to see what people are doing. The menu behind the cashier has been removed to force you to use the kiosks. If you stand at the cashier station no one pays attention. Very poor customer service. If there was such a thing as a negative rating, this store would get it. Won't be dinning here anytime soon. Do yourself a favor and go next door to Backyard Burger - they are way better in service, food, and value."
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March 2024 by Alejandro Oropeza
Some of the staff serve reluctantly, rudely.
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March 2024 by Mikey Jumpers Zee
I need Wi-Fi to use my points for buy something to eat and the Wi-Fi is only for employees , is no okay, before was free and now is just for employees
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March 2024 by Jon Sanford
I guess this place has stopped salting the fries because the last like 3 times I have been here there was zero salt on the fries. The customer service is terrible all the employees seem depressed to be there.
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March 2024 by Quiana Tesfaye
The person who took my order was so rude. They told me to move to a reserved spot for my food I waited there for 20min they came out with someone else food. After another 10min I still had no food my boyfriend went inside they said I didn’t even order any food but we been sitting at the reserved spot. So they finally said “oh yea we did park them” we asked for them to remake our food because it was sitting on the counter the entire time the manger ask why. I’ve never had any problems here before until today.
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March 2024 by Brendan George
Never had any shamrock shakes despite advertising
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March 2024 by Carolyn Arndt Morris
Bring extra clothes when you buy from drive through!! Bought a frappe... lid was not on... went all over my shirt.. then the soda... not good had to go back again to exchange soda that was mostly seltzer.Beware... check those lids and soda before you leave pick up window.
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February 2024 by rachel pernestti
2 nights in a row…the most horrible service ever!!!! I have never in my life waited for 30 mins for a nugget happy meal & triple cheese meal. Then when I finally went in to see where my curbside order was I was met with the nastiest attitude and told that they were holding on nuggets…it doesn’t take 25+ mins to cook nuggets and then on top of it the food was old and cold I threw the triple cheeseburger away. Absolutely the worst customer service of my life and I’m in restaurant management so I am usually very understanding but this is ridiculous. Definitely need to retrain entire staff including management!!!! Do better this location sucks!!!!
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February 2024 by Gwendolyn Nelson
Nor enough sauce on
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February 2024 by Brayden Callahan
They wanted to be as difficult as possible and accommodated zero too the customer wouldn’t take my mobile order bc I had other orders that weren’t mobile and I asked for an orange juice and because they didn’t hear wouldn’t ring one up for me I said I would pay for it still no big deal told me I’d have to go
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February 2024 by Suzanne Hatcher
Not the friendliest staff. Some are nice while upper management is not.
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February 2024 by Alejandro Corona
No amrcn cheese and whats is in the burger? No only one 2 pieces of cheese, How incompetent you have to be to not be able to make a good hamburger
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January 2024 by Tammy
I'm loving it!!!