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January 2024 by Natalli King
ZERO STARS!Went in to do an Amazon returns. They told me that they need all 15 items to do the return and I only had 13 of the items (I decided to keep a couple of the items last minute)They told me they need all 15 items or they can't do the return and advised me to cancel the return and readd everything back to return.Well it won't let me because the time had expired now Amazon is telling me they are going to charge me a restocking fee EVEN THOUGH THEY SAID IT WAS DUE TODAY!!!!!SO NOW THEY WILL CHARGE ME TO READD EVERYTHING BACK TO THE RETURN AND I ALREADY CANCELLED THE ORIGINAL RETURN.***** The only reason I ever came here is to do Amazon returns, I cancelled my Prime membership today over this whole disaster so now I have ZERO reason to come to Khols so any potential sales are also gone.Good going guys!!!! Both businesses lost my business currently and any potential business later.
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January 2024 by Pantheist XIII
Great Amazon drop off experience
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January 2024 by Mike Keating
Update not so much as going out of business it's just sold out a big chunk of the store for cosmeticsSo less for me to look at but ok if perfume is your thingOld reviewsObviously going out of business? The stock is low but the discounts are high.Old reviewSeems to have every on sale all the time. Could just be marked high so things can be marked down? Clearance items really do seem like a good deal though.Be careful that the price of an item you pick-up in the store, matches the price at checkout. That is before discounts. Some things seem to be on discount or clearance. But the sale price is not in the register computer.
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January 2024 by Erica B
Liz needs to find a new line of work. Every single time I come here she’s unpleasant and rude at the customer service desk. The rest of the employees are friendly and actually want to help you. Makes me feel so unwelcome when all I’m doing is either a return or a store pickup.
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January 2024 by R C V
Great store and customer service
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January 2024 by Cindy L
Bought an electric toothbrush online for instore pick up. Kohls wraps/tied it in plastic bag. Got home, open bag, box has clearly been open (seals broken, box ripped), open it up and it's an empty carry box. First and foremost why are you re- selling an opened toothbrush return, that's just disgusting and disease spreading!!!! ?
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January 2024 by Manon Trudeau
It’s a very nice store. I love shopping there.
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January 2024 by Lynn Kelley
My favorite store
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January 2024 by Jeff McFarland
Nice and clean open space to walk. Very nice employees good place to shop.
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January 2024 by Mike Wazowski
I rarely shop here but I do all my Amazon drop off here.
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January 2024 by Alba Salazar
I am very disappointed because the cashier destroyed my coupon saying that I couldn't use it because I had already made a return. But, I wanted to use my coupon on a new purchase of another product and different brand. This is the first time in my life that a cashier has torn up my coupon for making a return, and never in my position as a cashier and customer service at Home Depot and Joann Fabrics for 14 years, and we have never done this to a customer.
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January 2024 by Gail Teague
I know I can always depend on the ladies Gail, and others in women's wear, help me find latest fashion for me. ❤️❤️
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January 2024 by JoAnn DeHate
Was in and out of the store quickly with the help of an associate at the return counter and I love the store.
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January 2024 by William Browning
Kohl's is a nice place to shop. Good sales and value
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January 2024 by Val Salcedo
Decently stocked, could use a bit of organizing. Ladies at Sephora were very friendly and helpful. Thanks!