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“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“Great service. It’s the primary location I use. They don’t have a drive thru but they are conveniently located and have great customer service. Even when there is a line it moves quickly.”
“I'd like to give a special thanks to Rafael for going the extra mile. I am truly grateful to have someone willing to go above and beyond when it really counts. It is not an exaggeration to say that he is the reason I will continue to be a member! GIVE THIS MAN A RAISE!!!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I appreciate the service Kam has provided. He has given guidance on how best to navigate different bank sharing products and their networks and where to find and use the ATM services.”