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May 2024 by Cherry Chan
Love the service here, Jerry is really helpful and nice
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May 2024 by Alexis Del Valle
Lazy staff , takes like forever to get called to the front desk. Many people standing around doing nothing .
If you have an account close it and use another bank; they just do t care
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April 2024 by Greg Mann
This branch sucks! on hold for 20 minutes to be hung up on, what's that about? They are keen for you to open accounts and give you the sales pitch on hold. but just don't get it.
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April 2024 by Dago Zelaya
I love this place, all the associates are nice, kind and very professional,. Every time I visit is a good time.
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January 2024 by Ersel Anar
Horrible customer service for private clients.
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January 2024 by Dashley Silva
Terrible service from a bad attitude, very poorly educated people who don't even give you a good morning. I have been at this branch for several years and the service has never been as bad as it is now. I spent an hour waiting for someone to show up because it was completely empty when I approached the cashier to just ask a question because there was no one, the lady just shook her head at me saying no and I hadn't even asked the question yet. I have to leave without resolving the question and with the bad feeling of such bad service I do not recommend it.
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December 2023 by Erlee 1995 AndrewsHype
Gotta chase that bread you know what I mean?
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September 2023 by Nicolae Ligai
I love this location I think is the best in Orlando area
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September 2023 by Mtucker
You walk in the bank there's nobody there to greet you. You walk and speak to a teller and it's only one banker on a Monday to help you. When you ask if anyone in the wait time they say they are completely booked how are you completely booked at 2:00 in the afternoon and all the only have one banker at 2:00 in the afternoon. I've been with Chase for about 16 years and I am so going to leave them because their customer service has sucked their locations have sucked just not happy with them anymore. Now the only thing I went in there for was to switch my 13-year-old's daughter account to a different kind of account and then I was told she needs to be with me with two forms of ID she's 13 what two forms of ID do 13-year-olds have and might have add if I don't do it she can't go in there and do it by herself so make that make sense to me.
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September 2023 by vince vieira
This bank will not allow you to withdraw any substantial amount of cash. TAKE YOUR MONEY OUT OF THE BANK BEFORE ITS TOO LATE!!
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July 2023 by Pedro Rayzendi
Waited an hour in the lobby for someone to help me, for them to tell me they can’t help me. Wont be returning to this location again. I don’t think I will be getting a new credit card with Chase in general after this.
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June 2023 by Yaneris Santiago
The drive thru ATM works maybe 30% of the time.
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May 2023 by Kate “SweetLikeKiwi” N
Drivethru ATM never dispenses cash and there is no other outside ATM. Don't go here if you want cash outside of their brick & mortar business hours.EDIT: Doesn't even have an ATM inside!! So if you want to do any normal causal money stuff, don't come here.
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April 2023 by Roaming Renovators
Every time I go in here, the employees are too busy talking to one another, to actually help the customers, (like me). I am a “private client”and they could care less….will never go back to this branch again…
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February 2023 by Taste_of_exploration
Great customer service. My husband and I arrived without an appointment. We waited around 10 min. Nicholas (bank representative) was very professional and friendly. He made all the necessary changes to our account.
