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“Racquel was very helpful when I came over the Lake Mary branch with an issue I need help resolving. She went over and beyond, professional and very sweet. She exemplifies great customer service!”
“Great/fast service. I worked with Travis, and he was extremely professional, knowledgeable, and was very enjoyable to work with because of both his humor and excellence!”
“Areli how do I begin,??? what a amazing person she is?️? definitely needs a promotion for her dedication,??? from the very first time I met her she has felt like a close friend more so than a bank teller ♀️?? she has always went out her way to make my day that much more brighter everytime we connect ???️?definitely one of a kind and definitely a Divine Being straight from the Lord himself ?️✝️✝️✝️forever grateful for the light she shed's everytime I walk into the facility ?♀️???????️?️✝️?”
“Both Brian S. And Antuan were very helpful today whilst setting up my new checkings and savings account. They were both very thorough and informative, answering every question I had very diligently and with ease. I appreciate the service today and recommend this credit union 100 percent.”
“Kim J the head teller- is absolutely amazing! she is so kind quick, attentive. she explains things so well and makes sure you understand. she gives great advice and is so helpful. she really tries to get you the most you can out of your account! she is GREAT!!! thanks kim for all your help”
“Steve was of great assistance today (5/7/2024) helping me with my financial needs. I have been a member for 30 years and for better than 25 of them I have lived in Floridas capital city (250+ miles away). Addition/CFEFCU has always been there for us when their services have been needed (car loans, etc). Thanks for the A+ service!”
“Ms. Nancy is the best. She answered me and my mom's questions even though it was nearing towards the end of her shift. She didn't rush us she took her time to explain everything. She's definitely a gem for this business and I would come to this location for her. Me and my mom talked about how gracious she was, smiled, she was a gentle spirt and you can't find that these days. MS.NANCY IS THE BEST!”
“I always have a great experience going into my local FAIRWINDS branch in Maitland. One person in particular, Nelson, is beyond helpful and welcomes me with such positive energy. He brightens my day. The world needs more people like Nelson who values all who enter. He is the best of humanity.”
“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“Axiom Bank did what they said they would do, they're trustworthy, honest, and dependable. The only real negative is that they do require most changes to be done with you in person, or by a notarized letter with a photocopy of your id. This even included depositing proceeds from My Axiom matured cd into My Axiom savings account. They wouldn't except my asking them to do this logged into my account and using they're messaging system - thus minus the 1 star.I would certainly do business with them again.”
“I dread speaking to customer service reps. I was treated withRespect, Friendliness, andCompetence. And my PROBLEM was solved after at least 6 months in a few brief questions , in minute. Bravo!”
“Moving our business over to One Florida Bank, and working directly with Sandy and Maria at the Longwood branch has been the best thing we’ve ever done as a small business! The customer service is unprecedented, the communication is stellar, and the opportunities that they provide to a small business are unparalleled. Thank you to One Florida Bank ( Maria & Sandy) for making life just a little bit easier!”
“Had some issues with my account so I stopped by the Apopka branch and I received exceptional customer service from the gentleman at the front named Nelson! He provided me with a level of comfort you don’t find very often when dealing with banks. He also spoke to me about Money Milestones and now I’m excited to start building a foundation for my future!”
Open 24 hours
605 W State Rd 436, Altamonte Springs
Banks
“The team here is always excellent, they are hardworking including Miss Tanya herself and also Victor And even Lucy. They all always work hard everytime I have visited here. So i recommend this place for professional services”
“So I walked in today and was acknowledged almost immediately by a very kind and attentive lady Michelle, She invited me to her office to help me with my concerns,we actually shared stories about ourselves as she pulled up my information. This is perfect customer service at its highest level..getting to know me as a person not my dollars..We seemed to have some family issues in common, we focused on my banking concerns and realized how thankful I am to be doing business with someone who cares about me,I am truly grateful for the time we connected and she solved my matter smoothly and with great patience...This is why I bank with my Credit Union..I have been in this area for 25 yrs and will continue to recommend Fairwinds as a great place to bank for many needs..Michelle is an asset to be cherished and appreciated..Thank you”
“I had the pleasure of receiving exceptional service from Savita at the bank. She went above and beyond to assist me with my banking needs and provided me with all the necessary information and guidance.
Her professionalism, knowledge, and friendly demeanor made my experience at the bank truly enjoyable. I highly recommend her to anyone in need of banking assistance.”
“Travis and Yolanda were absolutely great and soooo friendly and helpful! Yolanda was extremely knowledgeable and answered all of my questions about the account I wanted to open, too!”
“Your Financial Relationship Specialist, Tiffany Bumstead at your 270 Moore Rd location was friendly, proficient and very knowledgeable. She went above and beyond to give exemplary customer service. Give this woman a raise! She really is a great ambassador for excellent customer service. Thank you Tiffany!”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“Kristina Smith is ..... well WOW!!! She probably forgot more about Banking in her sleep last night than most of the CS Reps will ever know. Kris took a total mess and fixed it in about 5 minutes. She Rocks!!! Whatever you are paying this Woman is not nearly enough. Thank you Kris, for restoring my faith in Banking and the McCoy FCU.”
“This is a wonderful location. Danielle and Myrna helped me and it was a wonderful experience. Also the cashiers. The only thing you need more of is branches in south florida.”
“I had a great experience with Brad he explained everything he's got a great personality and a nice smile very comforting to have good people taking care of you. Made it very easy . Thanks Brad here's to you..”
“My wife and I have purchased multiple cars using TruGrocer to acquire our loan. Every dealership manager has asked us who we bank with and how we got such amazing interest rates. The employees are super helpful and kind. They always answer all of my d*** questions and they have even stayed late to finalize paperwork for us just so that we could get our car one day early. If you can, bank here!”
“Has been customer for some time and the service is always great. Evelina, Abigail, Noelia and Angelique always provided the best service with a big smile. Continue the great job.”
“Our organization recently started banking with One Florida Bank, a referral from a business partner. I am so great-full and thankful for this referral. Every member of this bank that i have had the pleasure to interact with have been very informative, kind, and supper helpful not to mention very pleasant. Thank you Mary Ann Sheriff and your entire team for amazing experience!”
“Dave was exceptional. We went in to purchase a CD and he explained all the options patiently and thoroughly and informed us of some we weren't aware of. We feel better about how our money is working for us.”
“I have no problems as I am new to Citizens. However, this review is meant as a notice. This location is not a functioning branch even though it is still listed on google. After confirming with customer service, this location (and others) are considered permanently closed. Use the citizens bank branch locator on their website to find a nearby location. The only thing "near" the Orlando area would be an ATM in Deltona. As for branches, the representative mentioned ones in Miami and FT Lauderdale. I have submitted for this location to be removed so it does not confuse people in the future.TL;DRNotice - Branch doesn't exist, Do not drive here, and use locator on the banks website to find closer place. Hopefully google removes this from maps.”
“I had a great service with Andreina Sideregts and I appreciate her support and patience in explaining the process of my deferment loan. She was very kind and respectful. Blessings ?”
“Great service. It’s the primary location I use. They don’t have a drive thru but they are conveniently located and have great customer service. Even when there is a line it moves quickly.”
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“Valeisha was so helpful, attentive, and her customer service was amazing. Her energy along with everyone in this location always makes me feel like I have a personal connection. And that matters to me . great customer service goes a long way.”