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August 2024 by Thea
This branch has pretty much served the customer’s needs.
Jason the manager is superb and accommodating.
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August 2024 by Jennifer V.
Where to start. I usually go to this location to accompany my mom to pick up western union sent by my father.
Everytime ive gone to this location, there is no air conditioning on, so no flowing air at the location and post covid, in this summer heat in Florida, this is not a smart or customer friendly thing to do.
Second of all, there is a person who works there, a young Latino man named Jason, who in my opinion is so rude and cold and unhelpful to my mom and I, everytime I accompany her, he manages to never help her with western union.
So I decided to tell my mother to go with my tall and heavy set brother to see if he would attend to her, and magically, he helps my mom everytime, confirming my suspicion that he either is personally triggered by our presence and is a misogynist. And the funny thing is, we are a Latino family and I imagine they have him there because he speaks Spanish, but this man cannot conceal his disdain for my mother and I. And again, I went alone with my mom to help her out, she's in her 60s, and Mr Jason again didn't help us. I unfortunately couldn't get my brother to go because he was busy and the location is convenient but it's dreadful and sad to know Jason won't help us if it's us girls. And he gave my mother a tiny smirk and pseudo excuse to why he couldn't help her even though my dad had screenshoted his receipt and texted it. And all the info was correct.
I had to go to another amscot and they had no issues with the ID number of the transaction. Which was the claim of Mr Jason, that our ID number wasn't in the system. So much for that.
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July 2024 by Jennifer Staas
Wonderful branch, exceptional service. Jason went above and beyond to provide kind and professional assistance, persevering through. Even though we hit a few bumps in the road, he didn’t give up helping meet my financial goals. Chrys was also a very caring and considerate help as well being attentive w the foresight to protect my privacy. Trustworthy place, def recommend
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June 2024 by Mario Torres
The atmosphere is very welcoming, neat and organized. Thanks for making my experience fast and easy.
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June 2024 by DJ Jay DaKid
Closes at 9pm! What a joke! Why leave the open sign on!?
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March 2024 by Cinthia Perez
Jason is a great help. Every time I enter the store I always hope that he is the one that will attend me. The store is always clean and organized and I always feel welcomed by him. He is always in a good mood when attending me, and always makes my day with his amazing customer service.
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February 2024 by Daphne Johnson
Easy to use for monthly bill pay..great service
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December 2022 by Leocf Ghan
Very goodFriendly staff
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October 2021 by Amy C
Went to get 3 pages notarized. I will not name the man who helped me, but he was argumentative and had no clue what he was doing. At first refusing to notarize my documents stating it was against policy with no explanation. Finally, he understood what I was explaining to him and notarized the documents, which was a hefty $30 that I had to take out of ATM?! And of course pay their ATM fee. He didn’t apologize or thank me. I will never use this location again.
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September 2021 by Evie Fuentes
Jason is by far the best rep i’ve encounter at an amscot thus far! He really knows his stuff always with a smile and spectacular customer service skills. He always greets me by my name and every time i’ve been in there getting my money orders or paying bills he is the same with everyone else. Even when he is by himself he works so quickly and efficiently, he lets everyone know he will be right with them and treats everyone with respect and is always a helping hand. This is def my favorite location because of it i’m always in and out def recommend all my friends and family to come here!
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August 2020 by Kem Pierre
Just a pretty disappointing experience over all, as soon as the clerk saw me I could see it her eyes she was not intending on assisting me, made me wait around for over an hour...made me drive home and back for additional documents, only to waste my time and decline me...she did everything to discourage me from getting assistance there and I never will again.
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January 2020 by Tawny Harris
This amscot is always so helpful and nice to me and my kids. Always smiling faces when I'm in there. Thanks for good service
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November 2019 by Kemny Pierre
Just a pretty disappointing experience over all, as soon as the clerk saw me I could see it her eyes she was not intending on assisting me, made me wait around for over an hour...made me drive home and back for additional documents, only to waste my time and decline me...she did everything to discourage me from getting assistance there and I never will again.
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January 2019 by Michelle Rodriguez
A black lady was rude with me I know they change quarters and Penny's in amscot and I REALLY DO IT BEFORE I DON'T KNOW WHAT IS HER PROBLEM. she really no wanna count it. And she gave me attitude. this happen at 7:20 pm 12/15/18 check on the cámera. if she was a cashier she would have to count EVERYTHING!!!! DONT BE LAZY!!!! Work somewhere else more easier for your capacity!!!! What a retarded black lady u are.
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August 2018 by Maderline Lallave (Maddy)
AMSCOT is my bestie.... They help me financially when I need it, fast; no questions asked. Free Money Orders is so amazingly great. One thing I always love is their excellent customer service. They make me feel at home... I love it!
