The Wawa store and gas station in Wilmington is a convenient all-day stop offering built-to-order food, hoagies, and freshly brewed coffee. Reviews note it is like every other Wawa, described as cookie-cutter without much individual personality. The customer service receives praise for being great and outstanding. However, some food items, like a hoagie, can be inconsistently prepared with ingredients unevenly distributed. The competitively priced fuel is a draw, though customers question why gas prices differ at locations just miles apart. The TV, commercials, and music at the pump are seen as an unnecessary annoyance. A significant criticism involves a credit card policy where a large temporary hold charge is placed, which customers find ridiculous. While considered not the best Wawa around, it is still viewed as pretty darn good for a convenience store.
