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January 2024 by Cael Willner
Passport was very quick and easy. Rebecca was nice and helpful!
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December 2023 by Jtymez4
The two women I’ve dealt with (Including Miss Cindy) that work there HOLD IT DOWN and are always so helpful.
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October 2023 by Paige Chalfant
Renee was incredibly rude and unprofessional. I was nothing but kind and respectful to her from the moment I walked in. I walked in and pushed the bell for service, as the sign directed me to. She comes out of the back, and I greet her by saying "Hi, how are you?" and she says nothing back to me. She asks me, rudely, what I need and I explained to her that I have a return to make and a QR code for her to scan. She asked me if my package was sealed and I told her no, because online it stated that I could drop the item off and that they would package it for me. She begins to get angry with me and tells me that I need to seal it myself and keeps arguing with me by yelling, "Here's the deal. Everyone who comes in here needs to have their packages sealed." She was extremely condescending to me. I apologized and said that online that is not what it said. Instead of accepting the apology, she responds with, "Well I just told you." I am in disbelief that I was spoken to and treated so poorly when I was nothing but respectful and even apologized for the misunderstanding. The customer service was absolutely horrible and I would give Renee specifically zero stars if I could. She needs to learn how to treat others with respect, especially customers.
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September 2023 by Patrick Carr
Cancelled my passport appointment. Remade a verbal appointment (odd) and then my photos were rejected. Rude staff. Not a good location.
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July 2023 by Riley Whalen
I’ve visited this location in the past and had alright service here - however, this morning (7/21) I arrived at 8:15 only to learn they do not open until 8:30 (my fault I should have checked the hours). I am disappointed that they do not have a self service kiosk for mailing small packages. It’s currently 8:35 and there is still no one in the post office with multiple people waiting in the lobby all looking flustered and frustrated as am I. Even if I did check the hours and showed up closer to 8:30, I’d clearly still be waiting. Very frustrating.
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July 2023 by Jessica Berrier
I live two minutes down the street from this post office and mail packages weekly. For years I’ve been driving out of my way to avoid going to this location. Staff consistently unprofessional, rude, miserable..
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April 2023 by Eric J
I hardly ever write a review, but having just visited this USPS and reading other reviews here, I feel compelled to let the public know that this is not a respectful environment and advise to avoid this office completely. I came for a passport appointment schedule a month ago, only to be berated when I walked through the door with my wife and 2 kids - the lady behind the desk screamed that passport appointments were cancelled, the 'passport lady' was sick, that I was called earlier in the day and there was no recourse, so get out. Her attitude was belligerent, rude, childish, it was unbelievable. Nobody called me to cancel, that would have been respectful. I would not have coordinated to pick my kids up and driven an hour to make this appt if someone called me.I used this experience to show my kids how government organizations don't have to answer or be respectful to customers or tax-payers because there is no accountability and no consequences. Now I am at the back of the passport line again.
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March 2023 by Cara Flannelly
I wish I could give this location 0 stars! By far the worst “service” I’ve ever had at a post office in my life! The woman who works in there was beyond rude and disrespectful to all the customers waiting. I finally said something after awhile, very nicely about her extreme disrespect and rude tone of voice, yelling ant people, and due to me speaking up after 5 or so minutes of hearing her mouth off to everyone and throwing packages that people just paid for, she refused to serve me. I got her name before she took her name tag off and hid it to file a formal complaint with the US Postal Service. Do yourself a favor and stay away. I’ve had better service in Philly out of all places. This location has 1 star for a reason. Beware!
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March 2023 by Sam Maiden
I went to the post office for passport appointment and felt like I was in the extremely disrespected. The employee took a break during my appointment time and upon her return she was belligerent, arrogant and verbally aggressive. On top of all that, she took the passport pictures wrong, so I had to go to Walgreens to have the passport picture retaken. I then had this overnight the picture to Virginia just to get the passport corrected. It was the most insane experience I’ve ever had and all in front of my child. Completely unacceptable and the post office needs to do better with the management of this facility.
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March 2023 by Sally Veghte
Do NOT go to this post office. Scheduled my passport appointment 2 weeks in advance and when my entire family came for the appointment we found out the passport agent "didn't show up." Glad my entire family made arrangements to be there and the post office couldn't even give me a courtesy call to let me know the appointment was cancelled. This is the worst post office with the rudest staff. Ever.
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March 2023 by Charmayne Anderson
I went to get a passport, I didn’t know where the place was so I got there over an hour early. The lady that waited on me was very pleasant and fit me in between the customers. This other lady, I guess the supervisor was rude and blasted the woman in front of me for taking me early. She even approached me. She was ignorant, rude and a bully to her coworker. Talked about me like I wasn’t there. She referred to me as She, . The lady who was helping me kept apologizing for her actions. I was prepared to wait in my car, but the lady was trying to do good customer service. Then she had a nerve to say nothing but good vibes in here, right! I’m definitely reporting her to the post master. She’s an embarrassment to that job. Never in my life have I ever witness such rude, ignorant behavior from a postal worker, They wonder why people don’t use them like before. I do have the lady name that was so kind. Was only 2 there and I’m sure they’ve had plenty of complaints about her. I’m surprised they have her in that area??? I remember when being a postal worker was the job to have but now…. They hire anyone…. Sad…this was the Greenville post office….
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March 2023 by Samantha Maiden
I went to the post office for passport appointment and felt like I was in the extremely disrespected. The employee took a break during my appointment time and upon her return she was belligerent, arrogant and verbally aggressive. On top of all that, she took the passport pictures wrong, so I had to go to Walgreens to have the passport picture retaken. I then had this overnight the picture to Virginia just to get the passport corrected. It was the most insane experience I’ve ever had and all in front of my child. Completely unacceptable and the post office needs to do better with the management of this facility.
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February 2023 by Jasmine S.
Honestly, no major complaints. This is your normal neighborhood post office. It was a bit difficult to find in the shopping center it was located in as there were no visible markers or signs to direct you and google maps had a hard time finding it as well. Inside: small. Minimal wait. Staff was efficient. I rarely need the post office but I wouldn't mind coming back here for drop off returns.
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November 2022 by Scott Maughan
I’ve had an acceptable experience at this post office maybe 33% of the time. Most times, the employees are either very rude, moving overly slow, or gone home early for the day. One time, they yelled at a customer and refused to serve him because he wanted to send “too many letters.”
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November 2022 by Content Caravan
This location was not open at 10am. I had an appointment for a passport photo and arrived on-time as instructed. The woman behind the counter yelled at me and did not even let me ask questions about my appointment as she clearly was opening late. -5 stars, get your operation in order.
