Ulta Beauty

Most Recent Comments

• July 2025 by Earlene Drummond
  I love the salon here! Keda, the expert stylist here, is amazing! She talks to me about my hair, what it needs, when it needs it, always positive, professional, and just a good person. I will come here for Keda to do my treatments, trim my ends, and color. The store it's self is always clean and the staff is always smiling and inviting. 🥰
• June 2025 by Amelia Wiant
  i came in looking for a red lip but had no idea where to start, chantel helped me out along with another employee with red locs (i’m sorry i can’t remember her name). they were both so friendly and helpful and i will definitely be back! :)
• June 2025 by Mary
  Love it always spend hours at a time there and a lot of money well worth it...one thing if I'm not happy with the product I can take it back...
• April 2025 by Brittany Timney
  I have been a LONG TIME customer at this specific Ulta (Diamond Member). I used to brag at other Ulta Stores about “my” Ulta store and how amazing it was… not anymore. Last week, after weeks of emergencies and issues, I was finally able to go get my eyebrows done at Ulta. I had to change my appt that day to an hour later and was so excited. 10 minutes later, I received a call from the tech and was told that because I’ve cancelled multiple appts the past few weeks and changed my appt that day, maybe I should just be a “walk-in”. I was so hurt and all feelings of excitement left me. This happened Sunday and now it’s Wednesday Night and I am STILL waiting for a call back from the Appt manager that was supposed to call me back in 30 minutes…. This Ulta Store and Ulta Corporate needs to do better!
• March 2025 by Dalmiry Puello
  Had completely lost my makeup bag and wasn't ready to replace everything. I scheduled an appointment with an associate who did not show up, but fortunately Cesar was available and did a phenomenal job. He understood my complexation and he gave me the exact style I asked for. I felt comfortable during the appointment and he was very knowledgeable about the products he used. I did pay $50 in mac products for the service which was perfectly fine considering Cesar spent an hour on my makeup. I absolutely would recommend booking with Cesar in the MAC department.
• March 2025 by Jessica Silva
  Meg was so nice and understanding and very helpful and Darnay was the most helpful she was just there for Clinique but she went out of her way and helped me find the right makeup spend atleast a half hour since I have very sensitive skin I definitely will be returning because they were so helpful and nice and got me to buy the right make up and foundation to help w my dermatitis thank you guys so much I hope you guys get raises because no wear I go no one was as close was as helpful as they were and and this other woman was a great experience!!!
• March 2025 by Angela Gonzalez
  Had lashes put on for a next day event, one was giving me issues right away, few hours later before bed it was hanging off, I had no choice but to pull it off. Took off the other one. What a waste of money I even gave the girl a $10 tip, I will never go to that location again, Concord Mall,
• January 2025 by Jaclyn Stanley
  I had an appointment for an all over dye with Katie B. There was nobody at check in when I got there, and multiple store associates would walk by seeing I was there. No big deal, I can wait a few minutes. Then a line started to form. The woman behind me ended up flagging down an associate who said only one person was working in the salon right now, but she would get them.
  Turns out that one person was not Katie. In fact, she confirmed Katie was not there. She even went as far as to say she would call her BUT her phone number isn't valid so they can't get a hold of her (red flag- obviously this means this has happened before in some extent if they know they can't call her). The receptionist stated she is usually punctual though and said I could sit and wait.
  I went and sat until the start time of my appointment.
  Once my appointment time hit, I went and waited at the desk for her to finish with the next person in line. When I was able to speak with her again, I asked if Katie was there. She said no, but she could see if a store manager maybe has a better number to reach her at. I smiled, said I couldn't wait (I truly did not have much excess time between appointments), and said I would just grab some box dye.
  The bright side is I'm only paying a tenth of the price for the same result. The downside? The wasted gas and time, I guess.
• December 2024 by Ann
  The staff is very friendly, knowledgeable, and helpful
• December 2024 by Khalilah Owens
  I read about the salon services and although I’ve never been to a salon, i wanted to treat myself to a curl defining style($45) that’s supposed to of course define my curls. Is was very easy to navigate online to reserve my appointment and I was very excited as it was my birthday to treat myself. I arrived, and my stylist Shanee was friendly, gentle, and did a great job making sure I was comfortable. Shampooing was great, but I had a slight issue with the conditioner not being worked through my hair to detangle before rinsing out. The isssue became evident when my hair was being worked through to do the process of brush through to create curls. Although that was a slight issue for me, it wasn’t too big of a deal bc the stylist was very nice. I felt is was cute in the salon, but when I got to the car, it just didn’t work for me. My curls weren’t visibly defined as I would’ve hoped but overall it was ok. However, the products used dried my hair out significantly, making it hard to the touch and very dry feeling. Not soft or moisturizing, like I would’ve hoped. I ended up shampooing & conditioning my hair a few hours later due to the products. I gave 3 stars for the stylist, and gave a tip to show my appreciation for her time and effort, but after reconsidering, I more than likely won’t return. My results are below
• October 2024 by Joe Leo
  My cosmetic go to. Always have what I need
• September 2024 by Sabria Streett
  I had a great time with Leah she is the best and recommended all great products and was so sweet!!!! i love it here
• August 2024 by Michael Stevens
  Thanks to the young man employee everything worked out for my fiancee. He help her with product testing and found the right items she needed.
• August 2024 by A R
  My only kid free time got pedicure ran into ulta for press ons took me a while to choose. Security came over to bother me but couldn’t answer my question. No actual customer service to help me until check out. Which at that point I am no longer buying what I wanted to ask about.
• July 2024 by kory day
  Took my daughter crazy expensive