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March 2024 by J.K. Lim
The Claims Department’s interpretation of contract coverage on a claim submitted was a disappointment.
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March 2024 by Alexandra Mouzas
Regrettably this company was referred to me by my cousin, after considerable research. Both he and I checked to see if they covered a particular repair. We were told yes on three different occasions. Now two years into the contract, they are NOT covering the very repair which I purchased the policy for. Here we are over month after submitting my claim, no answer, no replies to emails. Basically I was lied to so that I would purchase their policy, which is completely useless. I will take ever action necessary to retrieve my hard earned $6400!! Oh, and if they tell you they don't have a copy of your signed contract on file don't sign a new one. Fraudulent. Sham.
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March 2024 by Frank Scalzo
Jason in sales sells you the world and when you get the paperwork and read what they don't cover you are fooled. Signed all the paperwork for a refund and they still haven't granted refund. Now no one will take my calls.
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February 2024 by Matilda Regnier
Quick fix on my car by Total really satisfied with their service
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February 2024 by Cara Rinehart
I had a pleasent experience getting my vehicle fixed. Quick and thorough.
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February 2024 by Jerry Cortes
If you talk to Jason Wilford, hang up. I was told this company would protect anything and everything short of break pads and when I needed them they left me high and dry. My power steering pump went out and caused it to leak and was told the warranty service does not cover leaks. The reason it leaked was because the pump went bad. Look them up on BBB and you will see so many other negative reviews about this company. Don't waste your time and money on this company.
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February 2024 by Sara Davis
Total's warranty is a lifesaver. My engine issues got sorted without a huge bill. Thnaks!
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February 2024 by Michele Hopkins
Easy process to sign up for the plan. Sam did an good job reviewing the coverage and offering options for different term lengths.
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February 2024 by Charlotte Evans
Happy I chose Total. Reliable and easy to work with. They fixed my car issue in no time
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February 2024 by Sharon Jones
Total's team was super helpfull. Got my car fixed fast without any drama.
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February 2024 by Henry Rankin
Total fixed my Honda's brakes in no time. Realy pleased!
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February 2024 by Michael Johnson “Freeze”
Really happy with the service at Total Auto Protect Quick response and no hassle with my car repair
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February 2024 by matt dysinger
Do not waste your time
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February 2024 by Joshua Campbell
Total made my car repair process a breeze. Realy appreciate their quick action
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January 2024 by Samantha Atwood
Thumbs up for Total. Simple process, no complications, and great customer service
