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May 2023 by Jessica Bacigalupi
I had been trying to call for an appointment for nearly 2 months. Left voicemails, never got a call back, no one ever answered. Finally got a call back at 11:30am, but missed it because I was at work. I was told to come in at 5pm via voicemail... I returned the call at 2pm, left a message confirming the appointment. Showed up at 5pm, and the salon was empty. I called out for somebody for about 10 minutes before I was told by a worker (on the sales floor, not in the salon) that all of the salon workers left around 3pm. I've been going to this salon for over a decade, and will never return after this insane game of cat & mouse, only to be ghosted when I finally made an appointment.Services: Haircut
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December 2022 by Tracy Fry
I think the pictures explain the one Star. This was supposed to be a fade
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April 2022 by Candi Havens
Took my Granddaughter for her Birthday, great staff, quality hair cut, over all great experience and she had a blast ?
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June 2021 by Samantha Lovett
I can't thank Chanel enough. She was amazing from moment I sat in chair from the moment I walked out. Very nice , personable, and overall amazing at her job. Its never easy having to go to get your hair done by someone you dont know bc youre always unsure if they will do what you want. But she was on point and made,my experience worth every penny spend. I deff recommend her to anyone and im never one to put others in a position to make them uncomfortable or feel uneasy. Thank you again!!! JC Penny hair salon is very luck to have her as a team member.Service: Hairstyling
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August 2020 by Samantha DiEttore
I can't thank Chanel enough. She was amazing from moment I sat in chair from the moment I walked out. Very nice , personable, and overall amazing at her job. Its never easy having to go to get your hair done by someone you dont know bc youre always unsure if they will do what you want. But she was on point and made,my experience worth every penny spend. I deff recommend her to anyone and im never one to put others in a position to make them uncomfortable or feel uneasy. Thank you again!!! JC Penny hair salon is very luck to have her as a team member.
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January 2020 by Kelly Nichols
The stylists and receptionists are very friendly. They are very good at doing all types of hair. I always had a great experience.
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January 2020 by Trina J
I always have a wonderful experience! All of the stylist are nice and accommodating. Great environment too!
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January 2020 by Lynette Johnson
Great environment. Experienced stylist that does excellent on both African American and Caucasian hair. Planning to return soon.
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January 2020 by Zuri Greene
I’ve come here for years now. I love Chanelle the most she always making me feel flawless when i leave.
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January 2020 by Quinton B
Going into the New Year, I decided to make a bold change. I went from a very deep dark brown, and super tight curly hair, to a high and low light blonde and pressed bone straight. I consulted with stylist Chanelle for the look I wanted, and she confidently took on the challenge. She talked me through everything she did and products she used and was sure to use protect the integrity of my hairs overall condition. During my longer process I had the chance to observe stylist doing all type of hair styles on all hair types and on a diverse clientele. I 100% recommend choosing the instyle salon at JCPENNEY prices corner!!!!!
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April 2019 by Courtney Simmons
Great customer service and great availability.
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January 2019 by Kawana S.
Natural hairstylist was great doing my silk press and color. The hairstylist I had was professional and we had a nice conversation. She explained to me 6
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October 2018 by Kathy Connell
The girl was super nice and it was very affordable.. but I got home and my husband pointed out that it was totally uneven in the back. She missed big chunks. All I was wanted was my hair cut straight across.
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January 2018 by Brian Mackey
I'm giving this one star because it won't let me give zero. I have needed a haircut for a bit now and decided today was as good a day as any. So I walked in and was set up with a "stylist". I'm a pretty plain dude so I just needed a trim in the top and front and fade on the sides. No big deal. I just had a weird feeling as my hair was being cut. When I noticed some missed spots, I was told it would be gotten with the trimmers. I left not feeling good about the $18 I just spent. In fact, after I got home and got a good look at the murdrr scene on top of my head, I high tailed it to another barber to get it fixed. When I took my hat off and explained what happened, the 2 guys on duty replied with" daaaaaammmmmnn, what happened?". They fixed it in a jiffy, for another fee of course. 2 haircuts in a day is a first for me. Never again.
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May 2017 by J Walker
My mother and I decided to get our hair colored and styled yesterday. We have called several hair salons only to receive responses that there spots were booked. So we ended up at jcpennys. My mom asked the lady if they were able to highlight her hair. The front desk lady was acting like she didn't understand what highlights were, but she works in a hair salon. She told us that the hairstylist that colored hair was off(in a VERY rude tone). So I responded by saying that's fine we will just go to hair cuttery and procced to walk out. The lady Flagged us down on our way out the door to tell us that their was a hairstyle that was able to take us both. I shown the hair stylist the look that I want and my hair tuned out NOTHING like the picture I showed her, she told me that she was able to achieve the look that I showed her. My hair is looking like a blonde orange and yellow and brown train reck .. my moms hair came out nice tho but I will never go there again just take my hair to true hair professionals😊