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July 2024 by Alexis
Subpar experience today at the pink turtle - I had plenty of clothes picked out to try on. The girls let me know there were only 5 items per fitting room from now on. Every few minutes I was out of the fitting room trying to filter through my pile of clothes. I felt extremely monitored as they watched me and kept trying to grab the clothes from me that I was wanting to try on. Eventually I just quickly grabbed a pair of shorts and was going to try them on to which the associate gave me a rude look and deliberately laughed at me! Made the whole experience extremely uncomfortable, quickly wrapped up my shopping and ultimately decided to let the girls know that I really didn’t appreciate the way they made me uncomfortable and laughed at me to which they were both extremely combative and were raising their voices in the store and arguing back and forth with me. I let them know I’m not here to argue and that the experience made me uncomfortable and that it’s constructive feedback for their next interaction and that it makes me want to no longer shop at their location. I spent $500 and I am in their store quite often and have always had success shopping there. I was given a very sarcastic apology with a dirty look and as soon as I started walking away they began laughing at me again as I left! Very embarrassing and uncomfortable experience I hope they hire nicer girls in the future.
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May 2024 by Tori Reiner
I was given a gift from here last week but it didn’t fit. I went to exchange it and they employees were very nice and said I could do that and asked if I wanted to look around first. So, I spent almost an hour looking around and trying things on and found something to exchange it with (that was $30 cheaper than the original gift). When I gave them the item I was going to exchange it with, that’s when they decided to tell me I can’t actually return the item that doesn’t fit because it was purchased more than 30 days ago. Turns out the person that bought me the gift, planned ahead like most people do, and bought it in late February. So now I’m stuck with an item that does not fit me and the gift giver wasted $90 on something that’s never going to get worn. I asked how I was supposed to know that it could not be returned, they said I should have looked at the gift receipt or their website. I was not given a gift receipt from the person, just told that they put the order under my name, and looking at the website for the return policy would have given me no knowledge that this item was purchased in February instead of march. Now I get having return policies, but when people give gifts 30 days is not enough. Especially when pink turtle is still going to get the money because it’s going to be exchanged with an item in their store. So, if you are looking to get a gift for someone, stick to the big name stores that allow store credit or exchanges for way longer than 30 days. Otherwise, they will leave you literally crying in the car because someone spent so much money on a gift for you that will never be worn.
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February 2024 by Barbara Jackson
What a hidden gem ! I hadn’t been in this store in quite some time and it was just as unique and wonderful as I remember. The sales staff were extremely helpful and pleasant. I was having something sent out of town and had gotten the wrong address after I got home. They fixed it no problem. Love everything. ❤️
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December 2023 by Mari Post
I went to the Rehoboth location around 4pm on 12/21/23 and had the most awful experience, there were 2 sales girls who were both unprofessional and unattentive. From the moment we walked in, they were talking about their personal lives and inappropriate gossip that no customer should be hearing. I asked a simple question and I was rudely, sarsacticaly answered. This is shocking to me because I have been a long time customer and have purchased a lot from this store. When paying, the girl servicing me acted like I was inconveniencing her and rolled her eyes at me. I still ended up buying things, but I will not be returning. These girls put a horrible face to this business. Such a shame.
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October 2021 by Shalisa B.
Really cute and girly boutique. I stopped in with a friend after lunch to browse around and wound up buying a really cute jewelry box and my friend bought some really cute jeans and jewelry. It's a small shop but it displays the items really well. The staff was friendly and helpful and it's a great place for a last minute gift or to treat yourself.
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April 2020 by Jessica Morales
My daughter is with her dad right now, as I’m a nurse and working with Covid patients. She realized she had misplaced her mommy and me bracelet (a little Lilly and Laura bracelet we both have so that when we’re apart we still have something on us that keeps each other close) and she was pretty sad. I emailed The Pink Turtle because that is where we got the originals and told them what was going on, and they immediately messaged me back and sent pictures of what they had.
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January 2020 by Jodi Gangloff
Love this store!
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November 2019 by Micaela B.
Great clothes! Always a good selection of sweaters and earrings. Unfortunately the staff is incredibly rude and dismissive. As soon as you walk in they create a somewhat uncomfortable environment.
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November 2019 by Jenna Guidry
The employees and owner went out of their way to find a pair of pants that I've been dying to have and ship them to me from Delaware to Louisiana, in under a week, no shipping charge. 10/10!
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October 2019 by April Lafferty
I just finished shopping at this Boutique for what is probably my tenth time or so since I've been here in this region, I have a moment and they are worth commenting on. They have an excellent price point that most definitely will not break the bank. They have some cute little go to pieces and accessories. Sales girls are always friendly but not oversolicitous. On this particular occasion there was a new hire that was way too overzealous for my taste but she was sweet and meant well and that most definitely is not the norm . They have another location in PA as well. All in all worth a quick look see if in the area.
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October 2019 by Francesca Powell
I had really great experience here! Thank you so much!
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September 2019 by Wendy Feeling
Ok can I just say how amazing this place is!! The clothing & accessories are unique... Very one of a kind. And, trust I pride myself on not seeing myself coming & going! I know they made more than one of something but I don't care. I don't want to see everyone wearing the same thing I have on. So, if you are like me this is truly the place for YOU!!! The staff are so sweet & kind . The customer service is amazing & the owner is extremely personable & kind! And, let me tell you in this climate we are living in; that is truly truly hard to come by.
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September 2019 by Jessie R.
What an adorable store! I found very pretty and affordable earrings and their sales are great. Very kind sales lady as well!
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June 2019 by Suzy Knotts Weingrad
Best staff and clothes ever! Thanks for the jumpsuit!!
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March 2019 by Eileen Mills Thomas
Fun night shopping and networking at The Pink Turtle!