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December 2023 by Darrin Campbell
Brought in a tie that got mangled at the dry cleaner and it was fixed right up, great staff would highly recommend for anyone looking for a tailor in the area!
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November 2023 by Adam Suib
Recently I brought a comforter in there that was too big. I needed it to be made smaller. I know that's probably different than what they're used to. I am completely satisfied. She did a REALLY good job. I'm going to be bringing in a plaid shirt to have that altered as well.Thank you!!
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November 2023 by Martina
Came for last minute dress alterations and was squeezed in, no complaint, very professional and she was even excited to see what my baby girl looked like at prom.Service: Alterations
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October 2023 by Chris hemmel
I paid a visit to Ted's Tailor Shop & Cleaners on a Friday in late September when I had a cloth pouch with a hole in it, that needed to be sewn. It was definitely an unusual job and I had already spoken to two previous businesses that were unable to complete the work. When I came into the store I was greeted by the owner, Esther. I showed her the pouch which needed repair and I explained that I would need to have the repair work done before I took it to the beach on the following Tuesday. Since the shop is typically closed on Sunday and Monday, Esther graciously offered to expedite the work for me and have the repaired pouch ready for me the very next day.The very next day, which was a Saturday, Esther called me around noontime to let me know that the repair work had been completed and that I could come in and pick up the pouch any time before 2:00 PM. When I arrived, she had the pouch ready for pick up. The repair work that she performed was so good that I could not even tell that the pouch ever had a hole in it at all.After I picked up the pouch, Esther and I chatted a bit more and she answered another question I had, before I left the shop. I found her to be professional, courteous, friendly, skillful, and prompt in the way she completed the repair work for me. I’ll be headed to the beach with the repaired pouch soon.Since my work requires me to wear suits, I will not hesitate to return to Ted’s Tailor Shop again in the future for dry cleaning, as well as any additional repairs that I may need. I highly recommend Ted’s Tailor Shop.Service: Clothing alterations & repairs
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September 2023 by Cynthia Annand
The owner is truly a wonderful woman. She did an excellent job hemming pants.I highly recommend this business.Service: Alterations
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September 2023 by Mike Dignan
Very friendly service. Great prices for quality dry cleaning. Definitely worth checking out. Owner is friendly and knowledgeable.
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July 2023 by Elizabeth Kopatsis
I’ll start by saying, the owner is nice and polite. And that my rating is generous. I brought in a number of things; 5 slacks, a few dresses, and a zipper that amounted to over $200. My cotton dresses were hemmed just fine. When I brought my slacks home, they were much shorter than when I tried them on in the tailor, and a couple of them were uneven, one leg being noticeably shorter than the other. The most expensive pair ($150), needed to be taken in at the waist, but the back pockets were moved so close together along the back seam, that they practically touched. The pants looked very odd to me and the structure was completely changed. I was upset, because I was supposed to wear these to my rehearsal dinner. When I brought the pants back, I forgot the expensive pair at home, but showed the owner the others and explained what I was observing with the pockets on the other pair. I asked why the pockets were so close and couldn’t the pants have been taken in on the sides? She responded that that’s “usually how we do it, from the back”. The first things she said to me about the slacks was “that’s strange” and “they were fine when I took them off the hanger”. I proceeded to try on the 4 pairs I had with me. The owner was gentle, but also told me that “your legs are a little bit uneven” and “this material falls funny”. She agreed that they were uneven and shorter than when we’d tried them on after her initial comments/excuses. We agreed that she would try to fix them and refund me the price of the work if I was not happy. When I came back to get them, they were better, minus one pair that was still far too short. She asked me what I wanted to do and said she can do whatever I want- be it cut them into capris, refund, etc. I appreciated that she was leaving it open-ended, but I asked her policy because I felt that was the first step in determining what I was going to get out of this. She said “try to fix them first” and mentioned refunding the value of the pants. At the end of it, I told her that I would like a refund on them because I don’t think they would work as cropped pants. I ended up getting my $16 back for the hemming, but not the cost of the pants, which were an extra $25. The owner is soft spoken and I felt uncomfortable asking for more money back with other people in there. She left the conversation open to if I wanted to come back to have them hemmed into capris. Again, my 3 stars is generous, only because she was not outright rude and did attempt to fix her error and try to leave the decision up to me. But I would have preferred more accountability for the error and for her to offer things up to me without me having to explain what I wanted. I spoke to my wedding dress seamstress about the situation and she agreed that the initial excuses/comments about my legs was not the right approach. She also told me that the error with the pockets was a big one and that a seamstress should be fitting the clothes to your body, not blaming fabric, height, body, technique, etc. I am still upset about my expensive pants, and I wish I had been offered or asked for a complete refund for the value of them and the short ones, as I have now lost quite a bit of money. I would like to offer up some constructive criticism: I wouldn’t blame the bodies of your customers or the fabric of the clothing. I would try to take responsibility off the bat for the error made, and immediately offer a refund for the value of the clothing that was essentially ruined. Again, I am trying to give credit where credit is due and be fair, but I can’t say I would go back. I don’t trust the work and I feel as an owner/manager you should be offering all that you can to ensure optimal customer satisfaction, rather than sheepishly asking what I want to do.Services: Alterations
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June 2023 by Adina Gans
Very professional and kind staff. Did an awesome job with last minute alterations on my daughter's prom dress. The drive was worth it. I would recommend this place to anyone for alterations.
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June 2023 by Jennifer Ferrara
Good work & new owner, Ethel is very pleasant ?
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February 2023 by Cancer Woman
My new cleaners she's so professional and her work speaks for it self
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November 2022 by Jen K.
I walked into Ted's after being quoted a ridiculous price elsewhere for a simple hem. I was very worried I was imposing on them without an appointment, but the lovely woman who assisted me immediately had me try on my dress to get settled for alterations. She took the time to make sure the dress fell perfectly, and noticed I needed a clasp on the zipper. She was so kind and able to get my dress finished by the time I needed for an upcoming wedding. Pricing extremely reasonable. Overall fantastic experience and outstanding service. Thank you!
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October 2022 by Jimmy Dove
They did a great job on my jacket
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October 2022 by Jen Kelly
I walked into Ted’s after being quoted a ridiculous price elsewhere for a simple hem. I was very worried I was imposing on them without an appointment, but the lovely woman who assisted me immediately had me try on my dress to get settled for alterations. She took the time to make sure the dress fell perfectly, and noticed I needed a clasp on the zipper. She was so kind and able to get my dress finished by the time I needed for an upcoming wedding. Pricing extremely reasonable. Overall fantastic experience and outstanding service. Thank you!
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September 2022 by Paula Mills
I took some very old, delicate and very sentimental items to be evaluated for cleaning and repairs and the owner was professional, knowledgeable and courteous. I am extremely pleased with the results. I absolutely recommend this business.
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September 2022 by Edwin Rodriguez
I’m so happy! I needed my daughters school uniform altered asap. I called an hr before she closed and she was able to squeeze me in the same night and the jumper looks amazing. Can’t tell it’s been altered and she kept the extra fabric hidden so when my daughter grows I can take the stitching out and make it bigger.Service: Clothing alterations & repairs
