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October 2023 by Christine Munden
Mya was extremely friendly, engaging and knowledgeable. She made sure I was comfortable with the unit size and completely explained the whole rental process
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October 2023 by Rustt
The store associate Maya really helped me out with everything it was a blast and a pleasure to know her !
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October 2023 by Erica Lopez
Mya was really Friendly and so helpful. Making our experience easier.
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October 2023 by Sarah P
If there was an option to give 0 stars for the property managers LACK OF customer service…. I would. Have been waiting on a call back from a property manager for almost a month now about a late fee charged to our account even though we are on auto draft. I even called the office to double check about our payment because I noticed it was not taken out on the 1st of the month. The man I spoke to ASSURED me that there would be no penalty. Checked my account and there was a $52.80 late fee. I have called and called and called and called and NOBODY has given me ANY answers about a credit/refund. Although the office staff has been nothing but sweet and helpful, these property managers need to get their act together because their customer service and attention to their tenants is WORSE THAN POOR.Special thank you to Jasmine in the office for calling the property manager 5 TIMES IN 15 MINUTES just to try and get me an answer… although the property manager didn’t answer a single time… I appreciate her efforts to try and help me out the best that she could!
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October 2023 by Morgan Nicholson
No employee at the location. Poor communication. Price of unit went from $84 to $130 in less than 3 months. Did not receive notification of the price increase. Had autopay set up. Was charged a late fee for employees not running my auto pay. Was not reimbursed for autopay late fee. Cleared out unit on September 19th. Was informed I will not receive prorated reimbursement for remainder of month. Company is still attempting to charge me for the month of October on an empty unit with no lock.
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August 2023 by thomas novak
The Manager was a pleasure in helping me choose the storage unit. She was patient in answering my questions clearly. This was overall a pleasant experience.
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August 2023 by Alan Shore
The young woman who work there was excellent! She really presented everything well and explained everything in wonderful detail. I recommend this place to everyone!
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August 2023 by Lewis M
Ask for Tadajah, all my needs and concerns were taken care of!
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June 2023 by Carl Phippin
It is my pleasure to be using your facility for my storage needs
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June 2023 by Tyler Katsanes
I buy auction units at this location and other storage rentals of America locations and I have cleaned them out and under 48 hours which is the time given and on two separate occasions they have kept my $100 deposit. they have acted like it was lost and then the district manager was supposed to get in touch with me and has never done so. After spending hundreds of dollars and thousands of dollars on multiple different auction units with them in the past. I live about an hour and a half to two hours from these facilities so I only get up there about every three weeks and they tried to say I had to pick up the deposit in 48 hours but nowhere in the rules, does it state that. Spend your money elsewhere.
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June 2023 by Melody Starling
Tadajah was a very professional, welcoming and greeted me with a smile. It’s people like her that give people like me the realization that there are still good people on this earth. We need professionals like her all the time.
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June 2023 by Melody Johnson
Tadajah was a very professional, welcoming and greeted me with a smile. It’s people like her that give people like me the realization that there are still good people on this earth. We need professionals like her all the time.
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April 2023 by Robert C
Excellent people and excellent service and super clean
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February 2023 by Ronnie Beaver
Called & spoke with Nataya, she was so very helpful! Answered all my questions and got me set up in a short call.
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January 2023 by Seth Briscoe
Was at this facility on January 12th 2023 and the lady their she told me her name was Tadajah Glasco she was so helpful with explaining their whole process to me hopefully when I return to retain my unit she’s there again.
