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November 2023 by Ed Preisendanz
High quality products. They have a complete line of accessories. Great service! And they're close by. Cant do better than that!
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September 2023 by Andrew Henry
Hands down some of the best customer service I’ve experienced in a long time; staff (especially Kaitlyn, who helped us the most) were all knowledgeable, helpful, offered suggestions when what I wanted wasn’t available, all without trying to “sell” me. I only have one room right now that needs painting, but I’ll be bringing my business here from now on for any future paint projects.
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June 2023 by Arsalan Zia
I went to this store at 2307 Concord Pike, Wilmington, DE 19803 on 6/25/23. I had a few questions about the list from my contractor, and had a terrible experience with Kaitlin. To my surprise she was visibly annoyed because I asked a few questions . She actually rolled her eyes at me. Very disrespectful. I felt very insulted by her. I hope that management reaches out to me. I regret giving my business to this SW branch. I should have canceled it after being treated in this way. I wish there were negative star options for reviews.
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May 2023 by Stanley “Stizzy” Honie
Great customer service, friendly homely well knowledgeable
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January 2023 by Rachelle Schindler
I always receive knowledgeable and friendly service!
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October 2022 by Sean Maxwell
Went to buy paint and get advice on painting my front door. Ed was extremely helpful and nice. He didnt try to upsell anything and he really took the time to explain what we would need and gave good advice. Would highly recommend this location.
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July 2022 by Gabriel Rodriguez
Haley is the best! She made me a custom color from a piece I cut off the wall. The results are stunning! Great eye Haley ??????
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July 2022 by Dana A. Blue, Esq
They always seem to be out of stock on a type of paint I need but customer service is excellent!
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May 2022 by Charles Miller
Great service and helpful staff!Thanks …
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June 2021 by Dawna Winegrad
Excellent customer service. In fact, much better than a competitor a short distance away. Knowledgeable, friendly service and great communication. This is MY paint store!
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May 2021 by Penny Beene
Really appreciated the very bright and professional staff. Also, the paint quality was outstanding however, I could not imagine the finished color from the help I received or the swatches available. A little too small and the paint is very expensive so my anxiety was a little high
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May 2021 by K Robinson
Sales clerk was knowledgeable and helped me make an informed decision regarding my paint project.
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May 2021 by Carlos Rose
Great service at the store. Superb quality product.
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May 2021 by Andy J.
Very frustrating that when trying to buy paint first thing in the morning to get the day started and having to wait in line for over an hour before leaving. I understand it's busy, but maybe they could staff more than one person during peak hours. One person taking orders, making paint and working the register just makes no sense from an efficiency and customer service based standpoint. Kudos to the guy working, he was extremely busy and hung in there even though most people in line were getting grumpy.
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May 2021 by Judy C.
I have been shopping in this store for years but my recent project was a big one. SW clerks were helpful and knowledgeable. I love their Duration paint...it goes on smoothly and looks great. They offered on a few occasions to carry the paint to my car. I like the organized shelves. It was easy to find everything I needed.