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January 2024 by David Knotts
Number 1 issue is that the prices posted on the big road sign were not what was being charged at the pumps. Off by $0.10!!! That's a huge amount to be off by as if they haven't updated the big sign in days or weeks since gas prices haven't generally changed in the last 2 weeks or so and if so only by pennies not 10 whole cents!2nd issue was that several pumps had cones in front of them indicating there were not to be used. Also, the trash cans (outside) were overfull and trash blowing all around the place.Overall just not what a big, supposed to be nice gas station serving food (world famous chicken is claimed) should present to the public.
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November 2023 by Chandra Burt
Awesome experience at this location! Samantha, Jess and Isaiah went above and beyond fulfilling our large catering order all while attending to every other customer in the store. What a great display of teamwork and excellent customer service!
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November 2023 by J. Ellison
First time visiting this Royal Farms and I am very pleased with the customer service provided today. I am in the area due to my son having a basketball game nearby and I needed a few items like gas etc. Hakeem is very polite, professional and just all around welcoming!! He made my experience very pleasant! I highly recommend this location!
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November 2023 by Heather Wellington
Clean, new store, well stocked snacks, tidy bathrooms. Easy to access from highway. Excellent crunchy and hot fried chicken and fries. Friendly service.
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November 2023 by T. Will
The chicken tenders tasted like they were fried in bacon grease. The wedges tasted like they were cooked in old, dirty oil.
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November 2023 by Sarah Warren
Waited 30 minutes for cashier to get gas on correct pump. In the middle of this she stepped outside to smoke a cigarette.
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September 2023 by Steven Schoen
Ordered an 8 piece dark family meal and it did not come with wedges and rolls. The app did not ask for inputs. Paid more for only chicken
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September 2023 by Bryan Marrero
Horrible location. The bathroom is not functioning properly due to overflow of piss and human fecal matter. I recommend to all not to use their bathroom. It has a foul smell.
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September 2023 by Leonard Harrison
The chicken strips were dried out, heavily coated. Compared to other Royal Farms locations. I ordered two biscuits and got only one.
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August 2023 by Melissa Deleen
Everything you may think of this place has. The ladies at the counter and cashier were a true sweetheart, very attentive. Clean place. I used the bathroom and it was super clean also. Bought a $3 sandwich and it was fresh and delicious ! I'll definitely stop here again. Great experience!
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July 2023 by bRITTANY hINCKLE
I just was at this royal farms and I can not believe the way I was competely ignored. The bathrooms are locked and says please see someone to use restroom so i went to the cashier who was a bigger lady with goldish long long braids. She asks me to hold on i said no problem i jus need to use the bathroom and then ima make a milkshake and get a drink , so then she knew i was going to be making a purchase not just using the bathroom. She goes the milkshake machine is down , i resounded well i guess I'll be getting just a drink and im continuing to stand there waiting to be let in to the restroom and gets money out of the safe and is inputting into her register then compellingly ignores me and won't look at me at all and looks at the next person in line and goes can i help you? UNBELIEVABLE RIGHT! & U CAN CLEARLY SEE I'M PREGNANT CAUSE I'M 8 MONTHS PREGNANT i spurned or if there and hoping i wouldn't PEE MYSELF!! royal farms in general is going downhill I've encountered the most unfriendliest and felt unwelcomed at a few royal farm sites. Thankfully i made it to wawa to use their restroom.
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June 2023 by Show Time
Cool, meets needs!
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June 2023 by Bernice Meade
Chicken is too
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June 2023 by Darnell Lewis
Terrible customer service.. speed of service needs tremendous work and more training. No way shook there be 2 people working on a weekend when in this area of Wilmington that royal farms is the only food service place open. I am a food service director so i know how things should be done and properly ran
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June 2023 by Vicki Butler
I am here from Florida and got the fried chicken special dark meat. The chicken smelled and tasted like it was fried in fish grease, not very good when you want chicken not fish ?
