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February 2024 by Contessa S.
Arrived at Riverfront pets at 3:30 on a Sunday. I was immediately told by the cashier that the self-service washing area would be closing at 4:00pm, one hour before the store closed, and I had a half hour to wash my dog. I explained that I not only called but I was also online, and nothing online said that self-service closed one hour earlier. They let me still me attempt to was my dog, but the water was cold and the shampoo was watery. I only attempted to try to wash my dog and get warm water out of the faucet for about 20 minutes. I explained that I couldn't continue due to the cold water and the watery shampoo. I asked if I could bring my dog back the next day for free proper wash with warm water, and I was told no, even though I was only there for about 20 minutes. I didn't feel welcomed. They made me feel like more of an inconvenience to themArrived at Riverfront pets at 3:30 on a Sunday. I was immediately told by the cashier that the self-service washing area would be closing at 4:00pm, one hour before the store closed, and I had a half hour to wash my dog. I explained that I not only called but I was also online, and nothing online said that self-service closed one hour earlier. They let me still me attempt to was my dog, but the water was cold and the shampoo was watery. I only attempted to try to wash my dog and get warm water out of the faucet for about minutes. I explained that I couldn't continue due to the cold water and the watery shampoo. I asked if I could bring my dog back the next day for free proper wash with warm water, and I was told no, even though I was only there for about 20 minutes. I didn't feel welcomed. They made me feel like more of an inconvenience to them.
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October 2023 by Gillian Daniels
I took my dog to their self wash area. Great experience! I highly recommend.The staff explained the area and gave me all the supplies I needed - bottles of shampoo and conditioner, ear cleaner and cotton balls, and four towels and even an apron for me. All I had to bring was a brush.The bath and wash area were very clean. There are two baths of different sizes to choose from. My 47lb dog was perfect in their large tub and was at a height that didn’t strain my back. The water temp was completely adjustable and had good flow.After bathing, there is a high volume dryer with a long flat nozzle hose using room temp air. (Think a vacuum blowing in reverse ?).Availability is first come, first served. I had no wait time in the middle of a weekday morning.All this for only $15 and well worth it! Will go back!
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September 2023 by Gregory Windeler
I love visiting Riverfront Pets! Their staff does a good job of remembering the names of my dogs. The self wash station is always clean, convenient, and affordable too! Plus you’re supporting a local business!
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September 2023 by Brooke Biddle
I can’t say enough good things about Lindsay! She was so good with my German Shepherd Nico who gets really nervous when it comes to grooming & nail trims. We love River front pets!!
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September 2023 by Simona
This pet store is so cute. I got great items for my dog at a discounted price, for their labor day sale. My pup enjoyed the doggy cupcake from there. There was also a cute splash pad for outside for the warm day. Come check this place out. Support local and small businesses!
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September 2023 by Mrs. Mary Wagner
Absolutely LOVE riverfront pets. The owner and Lindsay are so kind and so caring. I have a rottie who is not the best with other dogs and riverfront pets goes above and beyond to accommodate and provide the Best service for our Oakley girl. Can’t recommend them enough!!!!
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September 2023 by Elizabeth Losito
My black lab mix was shedding terribly. I was finding clumps of fur all over my house. I'd vacuum twice a day and I was brushing her multiple times a day. It was terrible! I got an appointment for a bath & deshedding. When they finished & brought Molly out to me, she looked like a new dog! Gloria did a fantastic job. I was so happy with our experience at Riverfront Pets! Molly has to feel better! I wish I had taken her there weeks ago, when it first started. Thank you, Gloria!
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August 2023 by Jazmine Johnson
The best place to take your pets for grooming . The atmosphere is so welcoming for owners & pets . My Charlie loved it & they were able to do his nails where other places can’t . Moved and needed a new groomer & happy with our choice .
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July 2023 by Mary Kay Keller
My Patches is 18 years old (90 in people years) hence his graying hair. I took him to Riverfront Pets for an overdue groom. The staff checked us in and were friendly and responsive. Leslie, his groomer was so impressive. She took her time taking breaks to make sure he was doing ok. The front desk called me to estimate when he would be ready for pick up. When I arrived Patches was a happy dog. Very excited. I could tell he had a great experience.
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June 2023 by Leann Barnett
I have taken my two mini golden doodles to many groomers before I found Riverfront Pets. Riverfront Pets is THE BEST!!! My dogs love going there!!!! My groomers are always the same & know my dogs. The staff is fabulous & soooo welcoming! This place is a gem!!!!
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June 2023 by Natalie Carter
We love riverfront pets! My dog is very finicky and doesn’t warm up to people quickly. This is the only place we’ve taken her where she doesn’t start crying or get shaky before they take her back and actually enjoys going. They also do a really good job with her cut. She’s a labradoodle with wiry hair so her coat is tricky. I will say sometimes her trim length doesn’t match the weather or some places could be shaved more, but as long as you communicate with them beforehand and know what you want they always listen and do a great job.
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May 2023 by lakeisha wilson
My fur son, and I love this place. I have tried other groomers, and he hated them all. He walks into Riverfront Pets like those are his people.They're friendly, great customer service, with a cute store attached for all your dogs' care.FYI Im just my dogs secretary, these are his words. Lol
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May 2023 by Frances Gallagher
Love their services! I know my little dogs are not fans of grooming and are sometimes uncooperative but the staff is very patient and understanding. Never complaining and always happy to see them return. I love that they take only one dog or only dogs from the same household at a time, feels safe. I recommend Riverfront Pets to everyone.
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May 2023 by Kyle Leary
I will start by saying I am extremely picky when it comes to leaving my pups with strangers/new places. In my 15 years of having my dogs, I’ve had the hardest time finding a trustworthy, well priced groomer that does good work & leaves me with no worries. After many years of searching & trying new places, coming up disappointed, i was recommended Riverfront Pets. I Brought my boy Ralph in for grooming & he received the best looking cut he’s had in his 9 years. Upon pickup, I immediately noticed how happy and comfortable Ralph looked, which was never the case when picking him up from previous grooming places. He is normally very skittish outside of the house, but here, he was as close to his normal happy self as ive ever seen him while out of the house. His haircut was 10/10. His demeanor said it all! The staff here genuinely care about animals & it shows, which isn’t always the case at most grooming facilities in my experience . The groomer who spruced up my boy was Lindsey. I highly highly recommend her work, as it clearly reflects she is great at what she does! Ralph will be back! I already have my other pups scheduled with Lindsey as well. If you’re not sure who to trust with your fur baby, give them a chance, call them, & check out the place, you wont be disappointed!
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May 2023 by Julia S
The Riverfront Pets is the best pet store in Delaware!Took my dog for the first time to self service bath. Customer service in the store was excellent. Staff were very helpful and professional.Clean facilities, a decent variety of pet food, and the prices are reasonable.We will be back for sure!Thank you!
