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April 2024 by Miguel Gonzalez
Excelent service
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April 2024 by Alan Gonzalez
Really nice and helpful staff
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April 2024 by P. A. SMITH
Chrisy (Home Furnishings and Sleep Consultant), Amya, and Marcus (Business Office) helped with expertise, professionalism kindness and care. The best selection was made most definitely with Chrisy's help. She guided me the the process patiently. I had a lot of questions and she answered them calmly and honestly. I believe that when the time comes for me to select other furniture Christ will be my go to person.
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April 2024 by Miiz Miiz
Marcus, the manager, and I tried remembering the salesman's name, but they provided excellent service. We purchased a dining room set for a great price. If we need furniture in the future, we will visit this location or the main store up the street.
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April 2024 by cestrain
Monica Bernard was very helpful and spent a lot of time to make sure my Mom was comfortable with her purchase.
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April 2024 by Lisa Desiderio
Our sales representative Monica was great and very attentive in assisting with our sofa purchase. Very satisfied with our sofa for the quality and price. Looks great and highly recommend!
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April 2024 by Lyn Huber
All aspects of our visit were excellent. Tiana welcomed us and asked what we were looking for in a mattress. She directed us to all our options and helped us with all questions. We will recommend the store and Tiana to our friends and family.
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April 2024 by anita nicholson
Helpful but not pushy.
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April 2024 by Patrick Cody
So glad we decided to go to the Raymour and Flanigan outlet in Wilmington. What a beautiful showroom with lots to choose from.Our salesmen, Matt Young, was so helpful. He was very patient and knew the answers to all of our questions. I will recommend this outlet and Matt Young to my family and friends.
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April 2024 by Nancy Stone
Chris Hamilton from the Raymour & Flanigan Outlet in Wilmington is outstanding. She welcomed me when I walked into the store without being overly aggressive or showing signs of a hungry salesperson. She showed me many things but could not find what I wanted. I did see a bookcase that caught my eye. I left without a purchase but with her business card. Days later Chris reached out to me without being pushy. I later went back and purchased the bookcase. I later saw a cocktail table online. I reached out to Chris and she assisted with that purchase. When it didn’t come in the expected time I reached out to Chris and it arrived the next day. Chris throughout my whole experience has been a welcoming and genuine caring person with the person’s best interest at heart. She was not the pushy salesperson who I did encounter at another Raymour & Flanigan store in the area. Kudos to Chris Hamilton.
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March 2024 by Jon Foden
I decided it was time for a new mattress. My schedule prevented me from getting to the store until 4:45 on a Sunday. Luckily for me I was paired with Christine “mattress queen“ Holsopple. She took the time to show me multiple models. She explained the features and the differences but I couldn’t decide. Manager Marcus stepped up and got me thinking in a different way. His suggestion paired with Christine’s understanding my needs and I am a happy first time R & F customer. Zayna in customer care put together the paperwork on the financing. Never did I feel rushed or pressured despite the late hour. Thanks so much to the staff
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March 2024 by Diane Young
Matt the sales person is always very helpful. The other staff were helpful as well. I was able to order, pay and have it delivered within a few days.
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March 2024 by Rose Vaughan
Matt was very nice and informative. He was a great help to me. I would come back again, and let all my friends and family know.
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March 2024 by Paul Wade
Monica B did a great job of explaining all our options on our new mattress and got us a great deal. We certainly appreciated her knowledge and professionalism.
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March 2024 by Farrah Ming
Store manager was knowledgeable I got a great choice fast delivery I am pleased