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March 2024 by Jillian Harkness
Frances is awesome!! So friendly and pleasant to work with. Thanks so much for answering all our questions and getting us a unit today!
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February 2024 by Shenell Vines
The store manager at this location is amazing! She assisted my needs in a timely and professional manner. I appreciate her excellent customer service!
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January 2024 by Michael Kempski
Frances was very helpful for our needs
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January 2024 by Jessica Tomb
They constantly raise prices and our stuff had rodent feces all over them.
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December 2023 by Brent Smith
Got a call from someone named Fransis today about my lock. She said my property manager was out of the office and asked her to call to let me know I forgot to put my lock back on. She was very nice. These ladies are on it!!
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December 2023 by Neaka Natay
Ms. Frances is great! When I didn’t have the money to pay my storage she said do what you can but make sure pay it so you don’t lose things. I love this place would recommend it to anyone
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October 2023 by Te'a Campbell
The Facilities are cleaned and well maintained. Rusany was such a big help when trying to decide what size storage to get. Highly recommend this facility
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October 2023 by Kevin Palumbo
Frances was extremely professional. She answered all of my questions throughly and made the renting process easy. Great service!!
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August 2023 by Matthew F.
I needed a place to store mom's things after i moved them from New England to Delaware, and Frances at the Public Storage on Kirkwood Highway was very accomodating. The process of setting up the rental agreement did not take much time, and the monthly price on the small unit that i got was very affordable.
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August 2023 by DAWN Fletcher
Mrs. Francis was exceptional with transfering me to a larger unit. She greets you with smile and beautiful personality.
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July 2023 by Joseph
This place will make you feel miserable, whit low value, trash, nobody for them. WHAT HAPPENED? I forget my phone in the badroom. When i try to came back for my phone the badroom was looked. I try to call to assisance an nobody reply me. To the speakers that are beside the electronic door and nothing. Sudently i see the black woman whit short hair who works there and i ask her that please open the door. She dident want. She blame me for to forget my phone there. WHAT? SHE WORK THERE, SHES SUPOSE TO SUPPORT THE CUSTOMERS BUT NOT. SHES JUST TOLD ME THAT I HAVE TO CAME BACK TOMORROW UNTILL 9:30 AM . SHE HAVE THE KEYS IN HER POCKET OR WHATEVER BUT SHE DIDENT WANT TO MAKE THAT FAVOR. YOU WONT HAVE SUPPORT IN THIS PLACE WHEN YOU HAVE A TROUBLE. I KEEP TRYING TO CALL BY PHONE AND NOBODY ANSWER.
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June 2023 by Phoebe LaPoint
Am in between living situations in my post-graduating college-but before I start my big girl job, so had to put some of my things in storage for a bit. This place is clean, safe, well organized, well priced and easy to access. Frances, the woman who helped us, was absolutely the best. I don’t typically write reviews but she was so awesome and sweet I just had to. Totally recommend
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June 2023 by Lori Lashley
Convenient location, easy reservation process, had just what I needed, and the lady who helped me today was awesome! I feel like I made a new friend today. Thank you, Frances!
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May 2023 by D Jan
The facility is clean and well maintained. Frances, the property manager, is wonderful! She is kind, knowledgeable about the industry, and helpful. After a routine facility check, Frances contacted us to let us know our unit was not locked properly. What a blessing!
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May 2023 by Gluadeah Kemeh-Gama
The service continues to be beyond excellent even as I'm vacating the unit. Frances, my favorite associate, continues to have all the answers I require and is always very welcoming. I would definitely rent from Public Storage on Kirkwood Highway again.Thanks
