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February 2023 by Bryn M.
Usually, I can't find anyone to assist me at Home Depot or they just point say, "over there" and continue stocking shelves. Not L'Ron Who works at the Miller Road in Wilmington store. He walked me to the correct aisle to find what I need and even gave me a vendor from his contacts in his phone to help mount my TV on the wall. He is a stellar employee who wants to be of service, and that is the only way to be in life. Helping others who need help is what the world needs more of. Thank you L'Ron and I got the TV mounted!
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October 2022 by Nick T.
This store is a hot mess! Inventory is strewn all up and down the aisles so you can't find what you need. I have literally had to climb over pallets and boxes to grab stuff off the shelves. I get so angry I almost hope I fall so I can legit threaten to sue (I wouldn't). The individual bins to find smaller things like plumbing or electrical fittings are so mixed up because no one maintains anything in this store. Aisles are left often gated because workers are too lazy to collapse them when done. The place is so close to home and I go to the Brandywine instead whenever possible. I only go here when I need something real quick. I've given up!!!!!
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August 2022 by Peter S.
Wish I could give 0 stars! They were supposed to install my washer/dryer and just left the darn thing on the side of my house!!! when I called customer service they hung up and I called back and they said "oh... you again"! Do yourself a favor and never buy from this location.
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October 2021 by Taylor K.
This place sucks. Asked for help as I had to load up 2000 lbs of bagged concrete. I was told by their obviously useless manager that they would "call someone". Im on the clock so I proceeded to load up all of the concrete by myself, waited in line, paid for it, took it out to my truck, and loaded all of it up by myself. Took me about 20 mins. Never saw another worker. The manager I talked to was still sitting on his ass when I was done and went back in to complain.
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March 2021 by Derek D.
This Has to be one of the worst Home Depot's I've ever been too in terms of customer service, friendliness, and organization. Almost every employee who works there especially at the customer service desk have to be some of the rudest people I've ever encountered in the retail business. How about we train the employees to say can I help you rather than whatch u need, you gots a receipt. ....... with so many other places to shop why would anyone want to deal with the people who work here. Let's blame falls squarely on the shoulders of the management team operates the store
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January 2018 by Jack Besack
This place is a joke.Associates will literally walk away from the pro desk while you're standing there without saying a word to you.Only shop here if you need zero human assistance.
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January 2018 by Thomas Murray
Friendly helpful staff