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February 2024 by Christina S.
You'll get pizza but that's about it (and not a very good one either). Zero customer service skills out of anyone there. I now know why they have a sign on the door that leads to behind the counter that says "no customers beyond this point". They must have had to put it on there for the amount of people who most likely just walked back there and grabbed their paid for pizza off the shelf that they could see as they were standing there waiting for who knows how long before someone greeted them. I'll try the other one on Basin Rd. next time. Or maybe I just need to not eat PJ's anymore.
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January 2024 by No Name
Ordered deliver on 1/29/24. The food was disgusting, Soggy, undercooked and had a hair In it (I’m bald so it isn’t mine). This place is trash and the person who made the food actually put it in the box looking and tasting like that makes them trash.
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January 2024 by Ishmael Beharry
After taking our order this papajohn had us waiting for an hour and still did not show upWe decided to call and a very hostile man said we don’t not deliver in this zip codeThe hotel was literally 10 mins awayIt was no use fighting a losing battle on the phone so we decided to write a reviewDon’t order from this papa JohnMrs R
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January 2024 by Christian Ambert-maldonado
This places never sends you the sauces so they can refund and get as a tip these guys are scammers never ordering from here again very unprofessional pizza place completely sucks this the 4th time and they never come out to give you what you payed for like if it's on the customer and not on them
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November 2023 by Victoria Eaddy
There pizza is good I love there shaqaroni it so good and the deal is good.
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November 2023 by Giovani Flores
Ok first the food is good BUT! Im sorry we order the pizza to be cut i have to cut it at home and! When im done cutting it’s already cold! And, it’s so bad that every time i get a pizza i predict it’s not cut and what, A SURPRISE! It’s not cut so get your Quality up not your funny up.
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November 2023 by Davis Conger
Worst pizza I’ve ever had
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November 2023 by Binux
3.99 all night long tonight only Lancaster pike.
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November 2023 by Matthew R
When you screw up an online order, you get one
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November 2023 by ABY's CREATIONS
The workers here were professional. We had the veggie cheese Pizza at midnight and it was delicious. Thank you!
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November 2023 by Ron C.
If you live in Wilmington and you like Papa Johns or Dominos you're completely screwed. I had a horrible experience of waiting almost 3 hours for a pizza from Dominos. I figured I'd give this place a shot as I've never had issues with Papa Johns anywhere else. Ummm yeah, I ordered my pizza at 4:39 PM. It came up on the app as delivered around 5:40 but it was never delivered. I called the store and they cav
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September 2023 by HERE TO REVIEW
horrible customer service n even the managers can’t do basic math.
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September 2023 by Tjl W
Cashier was very understanding and helpful.
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July 2023 by j Glee (Jg)
OK. First let me say that the food was ready quickly and was hot when I picked it up. I received an advertising e-mail for the new Stuffed Garlic Crust pizza. It sounded good. So I went to the app and attempted to place an order for pickup tomorrow as it was past 11:30 PM. I added some boneless chicken bites in two flavors and one of their Crustless pizza dishes to the order. After entering my credit card information It told me my order would be ready in 15 minutes, rather than giving me the option to pick the order up at a later date. ( No confirm order / submit order step)I looked through the app to see if I could cancel the order and but there was no option. So within 70 seconds of placing the order I called the store and was immediately placed on hold, after 5 minutes of waiting on hold, I was hung up on. By the time I got back to the app after the phone call My order was already baking. So At 10 past midnight, I drove to the store, picked up my order and came home. Because I was interested to see how the garlic stuffed crust Pizza was going to be, I had a bite and upon opening the box, the crust looked nothing like what was advertised. So that was a little disappointing. It was a regular stuff crust pizza with absolutely no garlic drizzle, no garlic crust, and no garlic in the cheese inside the crust. The boneless chicken wings were also a let down, The spicy chicken flavor was basically sauce drizzled on top of what I would consider cheap chicken Nuggets -Overly breaded and very little meat. They were relatively dry and not tossed in sauce. The Garlic Parmesan flavored Chicken wings Were unsauced chicken Nuggets with a container of their normal buttery garlic sauce. The crustless pizza entree was pretty good. So three stars for that. Overall, the customer service was pretty good at the store, but the food preparation was a let down and the fact that you can't cancel an order or amend an order in the app was also disappointing. And the fact that I waited on hold for 5 minutes and was then hung up on was also troublsome. Needless to say, it'll be a while before I order from Papa John's again.Dietary restrictions: The crustless pizza entree is good for people who are low carb / no bread.
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July 2023 by gcg2366
Average service. Papa John's is actually not the best for me. Some of there stuff is down right gross. Their pizza sauce is horrible on certain pizzas, but others?, it's ok? Can't figure this place out. Lately they been having service issues... But it's hard to find good help these days. People don't want to work, and when they do?, their heart ain't in it.The Papadias are ok and the bowls.I order from them once in a while because there's not much around me that delivers.Vegetarian options: Don't order meat. ?
