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October 2023 by roger gilmore
A big shout-out and well done to the folks at Overture and in particular Robert Bobo, Jamie Wilson, and Cory Beaver. I was looking to upgrade my phono preamp and found Overture with an online search. They gave me an excellent trade-in price (a rare thing indeed!) for my existing preamp (a Parasound JC3 Jr) towards a new Parasound JC3+. The transaction was fast and seamless and I soon had the new JC3+...which turned out to be a defective unit, the first time that's ever happened to me with a new piece of audio gear. Overture contacted Parasound, I shipped the defective unit back to Overture and in just a few days had another new JC3+, which sounds absolutely sublime. It was a pleasure doing business with the Overture professionals and I highly recommend them. I will certainly use Overture in the future!
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September 2023 by Pedro Irazoqui
Went to Overture to buy some new speakers as I'm in the process of downsizing my home. Roni set up one of the demo rooms perfectly, with all the electronics and audio I have in my house. He then spent the whole morning helping me listen to my top contenders, and comparing them to what I currently have. He wanted me to see, that I'm better off staying with what I own and not buying anything new. Imagine that! An audio store that is more interested in making their customer happy with their audio experience, then selling them a pair of speakers they don't need. Call me a loyal customer for life. These guys are the best I've met anywhere. If they don't sell it, you don't need it. I didn't!
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May 2023 by John Becker
Called and asked if a certain item was in stock. Bo told me it was and that he would hold it for me since I was an hour away. Was greeted kindly as I arrived and given a tour of the shop and a demo of several products. Great customer service. I will definitely make the hour+ drive for my next purchase.
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April 2023 by Steven Medina
Worked with Overture to purchase some speakers and stands. Very professional group and they provided updates when items came in. I plan to do more business with them in the future.
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March 2023 by Nathan Read
Overature goes above and beyond to help steer you in the right direction. Dave Mason is very knowledgeable and helpful with decision making, he highly recommended Esoteric for my system and I couldn’t be happier. He knew what component in my budget range would make the biggest upgrade. Can’t say enough, thank you Dave and thank you Overature!
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March 2023 by Christine Jennings
Super! I've been an audio geek for many years and this has now become my go to store. They've a wide selection of high end products and a knowledgable, friendly, no pressure staff. Overall great experience.
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March 2023 by Jennie Skerl
From John Hynes: Anyone interested in buying a high-quality system for playing music, whether for a traditional stereo system or for a home theater, should visit Overture Audio of Wilmington, Delaware. Overture carries many of the finest brands of equipment available any place in the world, giving them the ability to recommend quality components at any price point. I personally have done business with Overture for over ten years, and I can say without reservation that every person I dealt with was knowledgeable, helpful, and thoroughly professional as they guided me through several upgrades until I reached my dream stereo system which provides musical splendor in my living room. Especially helpful were Jason, who took the lead in helping me install each of my new purchases, and Ronnie, the sales manager, who has been easy to work with and who has been able to offer me substantial trade-in value for each of my upgrades. To reiterate what I said above, anyone seeking a music only system or home theater, should investigate overture.
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March 2023 by Bobby
I'm in the process of upgrading my current speakers. I spoke to Dave and Cory at Overture and they helped me narrow my search quickly. I'm from NJ and they were very flexible setting up an appointment. We had a great time and I'd recommend them to anyone. No heavy up sell. Some hi end audio retailers only push you to the top of their line. Thanks guys
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February 2023 by Lindel Wiltshire
Poor online customer service, refused to answer my question and basically told me to go somewhere else. Submitted an online speaker trade-in application and they responded informing me that the product’s company did not allow them to ship their products. That would in fact void the warranty. Fair enough, then I asked about the availability of another product that I wanted to purchase. This was their response:“Lindel,Thank you for the additional emails.It seems like you did not have a favorite speaker yet.Al the brands you are asking about are great but have their own unique sound signature.I believe that it will be best for you to find a local dealer to go listen and work the trade with that dealer.Best,Roni”What is that about? I was just asking if the item was available for me to purchase!Poor customer service, so I’ll go to another website ( Crutchfield) and get them from there. Thanks overture
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December 2022 by Steven Sederquest
I want to thank the Overture team for a highly professional upgrade to my Home Theater system. The technical expertise of Overture team is amazing. What truly stands out is the extraordinary level of customer service that the Overture team provided. There were a couple of glitches that needed to be worked out and the Overture team responded immediately and worked hard until the glitches were resolved. I will be an Overture customer for life, and will recommend Overture to everyone I can. Thanks again!
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October 2022 by D Smith
Superb high end audiophile shop. Dave Mason is the man lol! Took me many years in my life to be able to acquire a system I had dreamed of and I wouldn't choose any other place to get it. I chose Focal Kanta 2s which are just amazing -- both visually and sonically. Absolutely the best sounding speakers in this price range - Focal is a very special company. Powered by Marantz SR8015 and connected with Cardas Parsec cables. Took months for the speakers to come in from France, and worth the wait and then some. Overture is a really beautiful store with fabulous listening rooms. Dave was more than willing to have me listen to many systems and many different set-ups to be sure I would be happy. He was never, ever pushy -- and he let me listen for as long as I wanted. Strongest recommendation, no doubt at all.
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July 2022 by Mark Stevens
Absolutely phenomenal....the pros!!I just filled my low-end void on the Mac252/Sonus Faber Sonetto V, VPI Prime Scout TT. Worth every cent on the JLAudio d110 sub.Thanks Overture
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July 2022 by John Gasparre
It was a pleasure doing business with Overture and Dave Mason. Knowledgeable and no-nonsense. Great communication. Look forward to working with them again on my future needs.
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June 2022 by Nick Terkanian
Stopped here at 5pm on a Friday with the intention of listening to some MartinLogan and Paradigm speakers for my new home theater. Hours on the door and website say closes at 5:30pm, but door was locked.
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May 2022 by ??
Great overall experience. Knowledgable staff helped make the correct choice of equipment. Gave fair prices for my trade in's. Shipping was fast once they received the item.Purchased the Rega Isis and love this cd player. Took a few months for Rega to build and ship the unit to the US but worth the wait!Thanks Bo and Overture!Jeff
