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June 2024 by Nick Ao
Great story about a small business with a focus on environmental sustainability. We need more people to care, but even more importantly, we need to support those who do in their mission!
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August 2023 by Italian Guy
Selling used equipment as open box with empty printer cartridge, promised refund and horrible customer responses. Stay away from locally and their eBay store!
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July 2023 by שמעון בן עזרא
Hello
I highly recommend not approaching this greedy seller, I bought a digital screen from him, after a long wait the screen arrived broken and not working
I applied to get a refund but I closed the application by mistake and from the moment of closing there was no one to talk to. So I purchased a faulty product that doesn't work and neither father nor mother will take responsibility for it
Highly recommend not to purchase from this seller!!!
I regret the moment I purchased from this seller, after a long wait for a w working product as described I received a defective product that does not work, I opened a return request and accidentally closed it. from this point on I am not treated by the seller who did not even give a refund for the product. Of course I contacted him quite a few times asking for a refund but no answer. I strongly recommend don't purchase from a dishonest and greedy seller and continue to the next seller
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June 2023 by Inon Bitton
Stay away from this seller and do not do business with him at all!I bought a refurbished item that sales as work . Unfortunately, the item arrived defective, the seller refuses to repair it with various excuses, I sent the item for repair at my expense.The item came back to me working and to my surprise all the personal details of the previous user including intimate photos were on the deviceIn order to avoid unnecessary discomfort when your details and private and intimate photos are published online, of course if your privacy is important to you, I suggest staying away- warning
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June 2023 by Joshua jones
Navigating their website is ridiculous, plus they have no other locations listed but one. I guess they are not as successful as advertised.
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November 2022 by TJ Mars
These folks were great first time around for recycling. Great service, nice folks.But now the store is closed. Web site says it's open as of 10/29/22. Oops. Get it right nerds. I went to drop off some gear on the 29th, only to find signs on the locked doors saying the store was closed on the 27th. No other info given. Very frustrating. Hope they come back somewhere soon!
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November 2022 by Tim Jack
These folks were great first time around for recycling. Great service, nice folks.But now the store is closed. Web site says it's open as of 10/29/22. Oops. Get it right nerds. I went to drop off some gear on the 29th, only to find signs on the locked doors saying the store was closed on the 27th. No other info given. Very frustrating. Hope they come back somewhere soon!
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October 2022 by Matthew T
Let me start off by saying I work night shift so majority of the time I’m having to sleep during the day. With that being said, my friend took the initiative to call for me to help me out. When she spoke to them and explained what I wanted done, they said they could absolutely accomplish it, gave her a starting price point and said they’ll be able to give a definitive after looking over it. They informed her it would take up to 48 hours. After dropping everything off on 9/8 I had to call them to get any information. After four days (with no communication from them, me having to call), I finally got the price of what it would cost to get what I wanted done. I gave them the okay on the price and the go ahead. A couple more days pass and I don’t hear anything from them again. I decided to call and they explain they only have one PC “expert”. This person seems to barely ever be at work. They said it was started on so it could be that day or it could be the next day that it’s finished. After a week passes, I decided to make a physical trip up there to see what’s going on. My PC was sitting in the exact spot it was put a week ago, never being touched at all. I was lied to. They told me they agreed it had been up here for a long time so they were going to mark it as urgent, but there was still one ahead of me. On day nine when still nothing was accomplished (except moved to a different spot) I decided to retrieve it and take my PC elsewhere. This shop was nothing more than a glorified storage facility for me and I will never take my business there again.
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October 2022 by Dan Maas
I purchased a refurbished laptop and had some repairs done to a different laptop and can’t say enough about the professionalism and quality service I received! The staff at NerditNow is competent and committed - I highly recommend!
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September 2022 by Tyreka Black
This place is absolutely horrible! I dropped my laptop off last week and it still has not been fixed! They have a 48 hour turnaround timeframe. Highly unprofessional! I will be contacting the Better Business Bureau.
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July 2022 by Anthony Jones (Don Wicc)
Zach is the G.O.A.T. , not sure how else to put it. Best customer service and computer service i ever received.
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July 2022 by Cristal Elmore
Very friendly very professional and awesome work ethic
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July 2022 by Lashonda Daniels
Very nice people very informative. Dropping off a pS4 to be fixed.
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June 2022 by Loretta Fuentes
Best experience ever! Eli (I hope I spelled your name right, I'm sorry if I didn't) is one of the greatest techs ever, kind, caring and an incredibly fast worker.... He's amazing. Thank you guys so much. *BIG HUGS*
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May 2022 by Vickie Goldman
Originally I would have given them 5 stars because of the great experience I had with them when they replaced the screen on my laptop in January 2021. It dropped to 2 stars now because I'm disappointed in the service my boyfriend is receiving from them now after I recommended that he take his phone there to have the screen replaced. He took it in the Wednesday before Easter and was told it would be ready next Tuesday because they had to order the part. When he went in on Tuesday they told him they had to reorder the part because somehow the original order got cancelled. They told him that it should be ready by Friday. When he called Friday to find out if it was done, they told him the part hadn't come in yet. He checked on Saturday and got the same story. When he called this Monday they said the part came in but the tech was was out for a couple of days but the owner was coming in later that day to work service orders and he was at the top of the list. He checked back in yesterday it's still not done. He called this afternoon between 4 and 4:30 and was that it was halfway off. They close at 6. So one more day without his phone.. Hopefully it will be ready tomorrow morning. If not I'll be dropping my review down to 1 star.
