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April 2024 by Sheila Tiller
The sales person was experiencing computer problems and he went the extra mile to fix the problem and I got good customer service. Great service ? ?
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April 2024 by Katie M.
I recently purchased a mattress from Mattress Firm and had an excellent experience. The customer service was exceptiona! Arthur went above and beyond to help me find the perfect mattress for my needs. Not only that, but the pricing was very competitive compared to other stores I checked out. Overall, I'm extremely satisfied with my purchase and highly recommend Mattress Firm to anyone in need of a new mattress.
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April 2024 by Scott Stephenson
Stopped in for a mattress this Saturday morning. Everyone was very friendly and super helpful with making sure I was happy with the mattress I chose. They knew where to guide me if a mattress was too firm or too soft and after 15 or so minutes, I had a mattress picked out. Easy process, nice folks. If you're looking for a mattress, definitely stop by. ??
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April 2024 by Karin Thomas
Arthur was great and helped me pick out an awesome bed! Great customer service!
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March 2024 by Michelle Clark
Bernard was great - excellent guide and was able to work with us to get the best deal to compete with online coupons etc. Highly recommend Bernard as a salesperson in this store.
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March 2024 by Selena Williams Brown
We went to this store Saturday and a Sales Rep named Arthur did his very best to be sure we were satisfied when we left. He worked for quite a while until he located exactly what we wanted. Determined to make us happy he searched professionally and very politely until the task was done. I highly recommend this young man Arthur at Mattress Firm 2310 Concord Pike Wilmington. He knows what good service is all about.
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March 2024 by Aretta Taylor
It was quick and easy to purchase my new mattress. The salesman was knowledgeable and friendly.
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February 2024 by Vicki Esch
We are very pleased with our visit today. Arthur, our sleep expert, was patient with us, answered all our questions, stayed with us until we found exactly what we wanted AND he laughed at allour jokes!..We are happy with our purchase and how soon it will be delivered..thank you
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January 2024 by Greg Lynch
Can't say enough good things about Arthur at the Mattress Firm on Concord Pike...very easy and smooth customer experience. Thank you!!!
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January 2024 by Kronos Blade
Great service ! Really listened toe and steered me to what I was looking for. Plus the interest free loan to buy mattress was awesome!
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January 2024 by Jack Regan
Arthur was a great resource. Pleasant experience
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January 2024 by Kerry Flanagan
Very helpful and knowledgeable with good prices!
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December 2023 by Janice Pegram
I was very pleased with tje salesperson Arthur he was very nice and very helpful and very pleasant.
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December 2023 by Jennifer Spoeri
Arthur was very patient and showed us options that fit our price and quality criteria!
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November 2023 by John Clagett
Awesome service from the purchase through the delivery. Bernard in the store was most helpful and Friendly.The delivery Guys We're great too , Punctual and very friendly.
